Specialist Process Executive

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.

The world is how we shape it.

Ensure daily workload (as provided by the Team Leader/SME) is completed in a timely manner

Adhere to the process defined by the clients to conduct compliance checks / audits ensuring KPI’s are met

Ensure effective & timely communication is maintained with stakeholders (written and verbal)

Build and maintain relationships with stakeholders ensuring they understand the process, resolve their queries within the contractual requirements

Answer calls or make outbound calls to the stakeholders for immediate resolutions

Attend emails (mailbox) ensuring all queries are responded to within the agreed SLA

Be up to date with process updates on compliance requirements and processes

Be efficient in day to day working

Report accurate data on real time basis

Encouraging team camaraderie

Achieve organisational values

Experience, Skills & Attributes

Required

Proven track record auditing/vetting documentation accurately

Well Organised and should be able to multitask

Meet deadlines within fast paced environment

Self-motivated even when undertaking repetitive tasks

Proven ability to build relationships with internal or external parties with excellent telephonic and email communication skills

Process driven and keen to ensure efficiencies are achieved

Excellent problem solving skills and able to use own initiative

Attributes

Conscientious and understanding of the importance of accuracy and quality

Enthusiastic, able to engage with internal and external stakeholders via email, phone and video call

Total Experience Expected: 01-04 years

Any Graduate

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.