FIS
Supervisor, Client Contact
402, I Park , Plot No. 15, Udyog Vihar, Phase -IV, Gurugram- 122016, Haryāna, IndiaPosted today
Skills
call center operationsservice desk operationsteam supervisionclient issue resolutionbusiness performance analysisdata reportingprocess improvementstakeholder managementworkflow managementoperational decision makingpolicy compliancequotation management
Job description
We are expanding our team: As a Supervisor, Client Contact, you will oversee client service operations, ensuring efficient resolution of issues and maintaining service standards. You will supervise a team in both technical and non-technical client support, ideal for experienced professionals with a background in client service and team leadership.