Senior Specialist - SCM

We are looking for an experienced Demand Planning Manager to lead end-to-end customer order management and demand planning activities. The role ensures product availability, accurate order processing, and on-time fulfillment while driving supply chain efficiency and customer satisfaction.

Order Management & Fulfillment

Receive, review, and process customer orders (EDI, portal uploads, or manual entry)

Maintain accurate order data in ERP/MRP systems

Track OE and spare deliveries to ensure 100% delivery assurance

Communicate confirmed delivery dates and manage expedites or changes proactively

Demand Planning & Production Coordination

Lead production planning for modules, cushions, and laser components

Collaborate with production planners and material planners to ensure raw material availability

Balance production efficiency with customer requirements to minimize excess inventory and obsolescence

Ensure schedule adherence and aligned production execution

Customer & Performance Management

Monitor customer KPIs such as OTIF and delivery performance

Drive corrective actions to improve service levels and eliminate line stoppages

Ensure 100% on-time delivery for spares and serial parts

Maintain customer satisfaction through proactive communication and execution

Supply Chain & Logistics Coordination

Coordinate outbound shipments with logistics and warehouse teams

Support returnable packaging flows and transportation optimization

Ensure no consignment remains in GIT beyond 7 days

Continuous Improvement & Analytics

Maintain MIS reports for cross-functional visibility

Participate in root cause analysis for delivery or planning issues

Implement preventive measures and drive continuous improvement in planning accuracy and supply chain efficiency

Support initiatives to improve inventory turns and days of supply

Key Deliverables

100% on-time delivery for spares and serial parts

Zero obsolescence

High customer satisfaction

No consignment in GIT beyond 7 days

Improved inventory turns and days of supply

Strong schedule adherence

Effective PPC leadership

What We’re Looking For

Bachelor of Engineering (Mechanical)

10–11 years of experience in supply chain, demand planning, or production planning

Functional Skills

Strong knowledge of supply chain management and capacity planning

Experience in SIOP, supplier scheduling, and material resource planning

Strong customer relationship and communication skills

Proven team management experience

Behavioral Competencies

Drive customer focus

Global perspective

Cultivate innovation

Sound decision-making

Execution excellence

Accountability and collaboration

Ability to engage, inspire, and develop people

Build trust and influence stakeholders

Personal Attributes

Curious and innovative thinker

Strong analytical and problem-solving mindset

Languages

English (required)

Hindi and Marathi (preferred)

Why Join Us

Opportunity to lead critical supply chain operations

Work in a global automotive environment with high impact on customer delivery

Exposure to end-to-end planning, logistics, and operational excellence

Continuous learning and growth in a performance-driven culture

We will be more than glad to chat with you about your experience and your career goals.

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

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