Alight Solutions
Process Trainer
Gurgaon, Haryāna, IndiaPosted today
Skills
training program designfacilitationinstructional designcoachingtraining deliverymicrosoft wordmicrosoft excellearning management systemsperformance evaluationdata analysisstakeholder managementprocess improvement
Job description
We are expanding our team: As a Process Trainer, you will design and deliver training programmes to equip employees with essential skills for operational excellence. You will collaborate with Operations and Quality teams, focusing on training effectiveness and performance improvement. Ideal candidates bring significant experience in training within contact centre or customer service environments.