Sr. Business Analyst - BRD's (PMKVY)

The Analyst will own the end-to-end lifecycle of Business Requirement Documents (BRDs) and Change Requests (CRs) originating from Operations — from accurate requirement capture and formal stakeholder authentication, through to coordination with the IT team on development, and tracking to closure. The Analyst will act as the disciplined, documented interface between external stakeholders, internal Operations units, and IT, ensuring that what is built matches what was actually required, and that the VP – Operations is kept informed of status, risk, and issues at every stage. The role exists to bring and maintain process sanity to a currently fragmented requirement-and-change ecosystem — reducing ad hoc, undocumented requests to IT, and ensuring every BRD/CR is captured, authenticated, tracked, and closed through a single, transparent, auditable process. Requirements Graduate in Engineering, Computer Applications, Information Technology, Management, or a related discipline from a recognised institution. MBA/PGDM or Master's in Information Systems/Computer Applications preferred. Certification in Business Analysis (CBAP/ECBA/CCBA), Agile/Scrum (CSPO/PSPO), or IT Service Management (ITIL) is a strong advantage.