Manager - Order Management

BE with 7 to 10 years of experience

Lead planning, disposition and control of all customer orders from order entry to delivery

Track all open orders and improve delivery reliability (on‑time delivery) in close collaboration with Supply Chain, Production and Logistics.

Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks at an early stage.

Align with Global Order Management on revenue, delivery performance and problem‑solving

Harmonize and automate Order Management processes in alignment with IT and Global OM

Define and document standard operating procedures and ensure adherence.

Use and further develop the Flender Analytic Cloud (FAC) for KPIs and decision‑making

Act as key business partner for the SAP S/4HANA transformation in Order-to-Cash

Several years of experience in Order Management / Customer Service / Supply Chain, incl. leadership

Strong expertise in order‑to‑cash processes and delivery performance

Experience with SAP ERP; SAP S/4HANA and BI/analytics tools (e.g. SAC) are a plus

Very good English skills and strong stakeholder management

Hands‑on, analytical, and comfortable in an international environment

Your contact person(s) for this job posting is/are:

Thirumalai Kumar T

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.