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Veradigm

Contractor - Intern

Pune, IndiaInternshipPosted today

Skills

CommunicationAnalytical SkillsAttention to DetailCustomer Success

Job description

What We're Looking For

Great Communicators

Strong verbal and written English communication skills.

Confidence speaking with customers and building positive relationships.

A friendly, professional, and customer-focused approach.

Problem Solvers

Curious, analytical, and eager to learn.

Ability to think through challenges and work toward effective solutions.

Comfortable asking questions and collaborating with teammates when needed.

Customer-First Mindset

Passion for helping people and delivering an exceptional customer experience.

Ability to remain calm, patient, and positive in a fast-paced environment.

Technical Aptitude

Comfortable using computers and learning new applications and technologies.

Previous technical support experience is welcome but not required.

Basic Requirements

Excellent English communication skills, both verbal and written.

Willingness and ability to work during U.S. business hours, which typically requires night-shift coverage in India.

Strong customer service mindset and attention to detail.

Ability to learn quickly and adapt to new processes and technologies.

Ability to work effectively both independently and as part of a team.

Preferred Qualifications (Nice to Have)

Previous experience interacting with customers over the phone, email, or chat.

Experience supporting U.S. or other international customers.

Experience in a customer service, call center, help desk, or technical support role.

Familiarity with ticketing systems, CRM platforms, or customer service tools.

Don't meet every preferred qualification? We'd still love to hear from you. If you're a strong communicator, enjoy helping customers, and are eager to learn, we encourage you to apply.

Apply on Veradigm