Alight Solutions
Associate-Customer Service
Gurgaon, Haryāna, India2-4 yrsPosted today
Skills
customer servicecall handlingclient communicationservice level agreement adherencems officedocumentationprocess improvementanalytical skillstyping speedsop adherencequality assuranceissue resolution
Job description
Become part of our team as an Associate – Customer Service, delivering timely and accurate support to clients via phone and web chat. You will communicate complex client plans, resolve issues, and ensure high-quality service. Ideal for candidates with 2–4 years’ international customer service experience and strong communication skills.