Engineer I - Field Service

Brief Job Description:

Respond, in a professional manner, to all assigned service calls while on duty

Read, understand, and comply with all procedures outlined in the Field Procedure Manual

Perform all work in a safe manner, and in accordance with established company safety policy

Ensure spare parts are properly accounted for using established parts procedures

Keep Dispatching Team informed of your schedule and the status of all open jobs9+

Maintain the accuracy of the customer listing by reporting errors

Submit weekly paperwork in a timely, accurate and complete manner and in case of Wireless Field Service debrief the performed job in a complete and accurate manner at the Customer’s premises

Keep company vehicle clean, neat and properly maintained

Report and promotes sales or service leads to the proper department

Attend customer meetings as required

Being a reference point for key customers in case of emergency and troubleshooting

Ensure availability to work during weekend and night in compliance with local labor laws

Work closely with department supervisor to assist with day to day operational duties

As a User, comply with the Company’s ITC policy.

To attend to the environmental trainings that are locally required.

To know and to comply with the waste producer’s requirements established by the current legislation, concerning the handling, transfer and storage of the wastes until their delivery to an authorized waste management company.

To know and to comply with the procedures, instructions and action plans established by Vertiv Spain.

Required/ Minimum Qualifications:

Secondary school diploma or University degree in Electrical/Electronic Engineering

Basic Level in English

Minimum 4 years’ experience in technical service area working in a service or test environment of UPS equipment