accorhotel
F&B Executive
Skills
Job description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
We are seeking an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Mysuru, India. In this pivotal role, you will be responsible for overseeing food and beverage operations, ensuring exceptional service delivery, and maintaining the highest standards of quality and customer satisfaction. As an F&B Executive, you will work collaboratively with our culinary and service teams to create memorable dining experiences while driving operational excellence and profitability.
Oversee daily F&B outlet operations during peak and off-peak hours, ensuring seamless service delivery and adherence to operational standards
Maintain comprehensive knowledge of all F&B services, menus, outlets, and hotel services to provide informed guidance to staff and guests
Supervise and mentor F&B team members, fostering a collaborative and supportive work environment while promoting professional development
Implement and monitor quality assurance protocols to ensure consistent service excellence and food safety standards across all outlets
Manage inventory, cost control, and vendor relationships to optimize profitability while maintaining premium service quality
Analyze operational metrics and guest feedback to identify improvement opportunities and implement data-driven solutions
Coordinate scheduling and resource planning to ensure adequate staffing during all service periods
Respond promptly to guest concerns and complaints with empathy and professionalism, resolving issues decisively
Ensure compliance with fire safety, life safety, and emergency procedures, maintaining a secure environment for guests and staff
Collaborate with management to develop and execute F&B programs, promotions, and initiatives that enhance guest experiences
Train and develop staff on service protocols, menu knowledge, and customer engagement techniques
Maintain professional presentation and grooming standards while modeling organizational values and behaviors
Bachelor's degree in Hotel Management or equivalent Diploma in Hospitality/F&B Management
Minimum 2-3 years of progressive experience in F&B operations, preferably in a hotel or upscale restaurant environment
Strong leadership and supervisory skills with the ability to motivate and develop team members
Excellent communication and interpersonal skills with a customer-focused mindset
Demonstrated ability to work effectively under pressure and in high-stress situations while maintaining composure
Proficiency in inventory management, cost control, and basic financial analysis
Knowledge of food safety standards, health regulations, and emergency procedures
Strong organizational and time management skills with meticulous attention to detail
Problem-solving abilities and analytical mindset to drive operational improvements
Proficiency in F&B management software and point-of-sale (POS) systems
Ability to work flexible hours, including evenings, weekends, and holidays as required by the hospitality industry
Team player with a collaborative approach and willingness to support colleagues across departments
Self-motivated, resilient, and adaptable to changing operational demands
Prior experience working with Opera or a related system
Fluency in English
Additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.