Senior Customer Service Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Service Engineer based in India.

This is a senior field engineering opportunity focused on supporting and maintaining advanced ultrasound medical equipment.

You will take ownership of system-level troubleshooting, preventive maintenance, repairs, and technical service activities across assigned customer accounts.

The role requires strong technical expertise and the ability to diagnose complex, multi-symptom equipment issues in customer environments.

You will work directly with customers, acting as a trusted technical interface while ensuring service activities are completed safely, accurately, and on schedule.

The position combines hands-on engineering with service administration, maintenance documentation, field modification activities, and account support.

You will collaborate with supervisors and other technical specialists to resolve issues that require expertise beyond established procedures.

This role is well suited to an experienced ultrasound service professional who enjoys solving complex technical problems and delivering reliable customer support.