M365 Engineer

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Position details

We are seeking a highly motivated and experienced Microsoft 365 Engineer to join our End User Infrastructure team in Bangalore, India. The successful candidate will be actively involved in M365 architecture and engineering, with the primary responsibilities in the operational management of the Microsoft 365 platform across the APAC region. This role requires a strong focus on automation, scripting, and leveraging AI-driven capabilities to improve service delivery, operational efficiency, and user experience.

Roles and Responsibilities

Design, implement, and manage Microsoft 365 services, including Exchange Online, Microsoft Teams, OneDrive, and Microsoft Entra ID (Azure AD)

Develop and maintain secure, scalable architecture standards and governance frameworks aligned with enterprise requirements

Provide L3/L4 operational support, ensuring platform stability, performance, and availability

Lead and support incident, problem, and change management activities in line with ITIL practices

Develop automation solutions using PowerShell, Microsoft Graph API, and Power Platform to streamline provisioning, monitoring, and reporting

Identify and implement opportunities to leverage AI technologies (e.g., Microsoft Copilot) to enhance operations and end-user productivity

Implement and manage security and compliance controls, including Microsoft Purview, DLP, and identity protection policies

Collaborate with regional and global stakeholders to align with enterprise architecture and technology roadmaps

Prepare and maintain technical documentation, standards, and operational procedures

Provide technical leadership and mentorship to junior engineers and support teams

Job Requirements:

Minimum 7 years of experience in Microsoft 365 engineering, administration, and operations within an enterprise environment

Strong technical expertise in:

Exchange Online, Microsoft Teams, SharePoint Online, OneDrive

Microsoft Entra ID (Azure AD) and identity/access management

Proven experience in hybrid environments integrating on-premises and cloud services

Advanced proficiency in PowerShell scripting (mandatory)

Hands-on experience with Microsoft Graph API and automation frameworks

Experience or strong understanding of AI-enabled workplace technologies, including Microsoft Copilot

Knowledge of Microsoft Purview, DLP, and security/compliance controls

Familiarity with ITIL processes and service management practices

Strong analytical, troubleshooting, and problem-solving skills

Excellent communication skills with the ability to engage both technical and non-technical stakeholders

Microsoft certifications such as MS-102, SC-300, or SC-400

Experience in ITIL processes in financial services or regulated environments

Exposure to VDI platforms (e.g., Citrix, Azure Virtual Desktop, W365)

Familiarity with ServiceNow or other ITSM tools

Experience working in regional or global teams across APAC

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.