Supervisor - Operations

Job Title: Supervisor - Operations - Onsite

Location : Hoskote / Bengaluru - Sy No 80/6, Chokkahalli Village kasaba Hobli Hoskote, taluka, Bangalore Bengaluru- 562114 India

Google Link - https://www.google.com/maps/dir/13.1162711,77.8177703/Jockey+Maersk+and+page+industry+unit+32,+4R99% 2B2GX,+Chokkahalli,+Karnataka+562114/@13.1136474,77.8128433,1696m/data=!3m2!1e3!4b1!4m18!1m7!3m6!1s0x3bae059a72cbea4b:0xd37df299a9cea230!2sJockey+Maersk+and+page+industry+unit+32!8m2!3d13.1174721!4d77.8185911!16s%2Fg%2F11vbwh2vx3!4m9!1m1!4e1!1m5!1m1!1s0x3bae059a72cbea4b:0xd37df299a9cea230!2m2!1d77.8185911!2d13.1174721!3e9?entry=ttu&g_ep=EgoyMDI2MDcxMy4wIKXMDSoASAFQAw%3D%3D

Graduate in any discipline.

5-7 years of experience in warehouse, logistics, or supply chain operations.

Experience in WMS, SAP, or similar warehouse systems preferred.

Job Purpose:

To supervise day-to-day warehouse operations, ensuring safe, accurate, and efficient execution of inbound, outbound, inventory, and value-added services while meeting customer requirements, productivity targets, and compliance standards.

Operational Management

Supervise daily warehouse operations including inbound, outbound and VAS activities.

Ensure timely completion of receiving, put-away, picking, packing, dispatch, and inventory transactions.

Monitor productivity and throughput against defined targets.

Ensure adherence to customer SOPs and operational procedures.

Team Management

Lead and manage warehouse associates and floor staff.

Allocate manpower effectively based on operational priorities.

Conduct daily briefings and shift handovers.

Monitor attendance, discipline, and employee performance.

Customer Service & Compliance

Ensure customer SLAs and KPIs are achieved.

Support customer visits, audits, and operational reviews.

Maintain documentation and records as per contractual requirements.

Safety & Quality

Ensure compliance with safety standards and warehouse regulations.

Conduct regular safety observations and toolbox talks.

Support 5S implementation and continuous improvement initiatives.

Drive a zero-incident and zero-damage culture.

Reporting & MIS

Prepare daily operational reports and KPI dashboards.

Track productivity, throughput, attendance, OT, and service levels.

Escalate operational issues and risks to management in a timely manner.

Key Performance Indicators (KPIs)

Throughput Achievement

Order Fulfilment Accuracy( 99%)

On-Time Dispatch (99%)

Productivity Tracking

OT Control

Customer SLA Compliance (100%)

Safety Compliance (Zero LTI)

Audit Compliance Score

Damage and Shrinkage Control

Required Skills

Warehouse Operations Management

Manpower Planning

Team Leadership

SAP

Problem Solving & RCA

MS Excel and Reporting

Communication & Coordination

Continuous Improvement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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