Happiest Minds
SENIOR BUSINESS ANALYST - Business Analysis
Skills
Job description
Business Analyst – Insurance Sales
Role Summary
We are looking for a self-driven Business Analyst with a strong understanding of the end-to-end insurance sales lifecycle. The role requires an individual contributor who can independently own requirements end to end, work closely with business and technology stakeholders, and ensure high-quality delivery aligned to business outcomes.
Key Responsibilities
Business Analysis & Delivery
Independently drive end-to-end business analysis activities including requirement elicitation, analysis, documentation, validation, and sign-off.
Understand and translate insurance sales processes such as lead management, proposal, underwriting, issuance, commissions, endorsements, and policy servicing into clear functional requirements.
Prepare user stories, acceptance criteria, and process flows.
Act as the functional single point of ownership for assigned scope and features from initiation to production rollout.
Stakeholder Management
Work closely with business users, technology team, QA, and other stakeholders to clarify requirements and resolve ambiguities.
Facilitate requirement walkthrough, functional discussions, and impact analysis sessions.
Proactively identify gaps, risks, and dependencies and drive resolution.
Agile / SDLC Support
Support Agile SDLC execution including backlog grooming, sprint planning, UAT support, and defect triage.
Support review of test scenarios and test cases to ensure alignment with business requirements.
Support post-production activities such as issue analysis and solution validation.
Ownership & Accountability
Take complete ownership of assigned deliverables with minimal supervision.
Ensure high-quality documentation, traceability, and timely delivery.
Continuously identify opportunities for process improvements and simplification.
Required Skills & Experience
Experience
4–5 years of hands-on experience as a Business Analyst.
Strong exposure to end-to-end insurance sales processes (Life / Health / General Insurance).
Proven experience working as an individual contributor, owning requirements independently.
Core BA Skills
Requirement elicitation and analysis
Business process modeling (as-is / to-be)
Functional & non-functional requirement documentation
User story writing and backlog refinement
Impact analysis and solution validation
Tools & Methodologies
Experience with Agile / Scrum delivery models.
Hands-on experience with tools such as JIRA, Confluence, Visio, Excel, PowerPoint.
Strong documentation and presentation skills.
Behavioral & Soft Skills
Strong sense of ownership and accountability.
Excellent communication and stakeholder management skills.
Analytical mindset with attention to detail.
Ability to work independently and manage multiple priorities.
Education & Certifications
Bachelor’s degree in IT, Business, or related field.
CBAP / CCBA / Agile BA certification is an added advantage.