experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Functional Responsibilities Respond to Fusion Middleware-related incidents and problems affecting delivery of services. You will Design, Implement, Deploy and support custom functionalities for Oracle Webcenter Imaging and Fusion Middleware apps. you will Perform scheduled activities such as upgrades and patches in liaison with other teams. Configuring and customising Fusion Middleware 12c applications, including: OHS, Webcenter Imaging, Oracle Enterprise Capture, SOA Suite. You will Provide Fusion Middleware SME input to projects – both at a design level (including production of HLDs and LLDs) and at an operational level. Internal Relationship Management Interact daily with end users and managers in all global regions. Develop effective working relationships with EITS/GCSS colleagues around the world. Develop and maintain effective working with relationships with other members of the Global Imaging support team External Relationship Management Liaise with third party software/support suppliers such as, but not limited to Oracle. Interact with suppliers such as Swiss Post and RR Donnelly which process documents for Experian. Create/manage Service Requests. Application of Processes, Standards and Measures Maintain Experian Service Management documentation and change standards, following the prescribed software development life cycle. Provide service meeting Service Level Agreements for incident, problem, and change management. Adhere to information security and audit requirements. The role is intended to function as a Senior role, with responsibilities including: End‑to‑end accountability of the Oracle Imaging platform and related integrations Designing and leading complex workflow, imaging, and document management solutions Supporting enterprise‑scale availability, security, audit, and compliance needs Independently troubleshooting production issues and driving root‑cause resolution Partnering with HR, Finance, and IT stakeholders to guide solution design and platform strategy Education: Bachelor's degreeMust have: Weblogic Adminstration Fusion Middleware Adminstration BPEL/BPM coding Proficient in Java and PL/SQL programming languages Unix/Linux administration and shell scripting Good to have: Advanced Windows Server Environment Knowledge Working knowledge of Active Directory Administration of MS SQL Server Advaced SQL query and scripting knowledge Visual Basic programming ASP.NET development Windows scripting (DOS Batch, Windows Powershell) Experience: 10+ years of progressive IT professional experience 6+ years experience with Fusion Middleware • Experience providing customer support Experience in managing a small remote team (3-5 employees) Experience of working with international teams, predominantly UK, US, CR, IN & MY. Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers . Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here