Paytm Payments Services
We are looking for a highly motivated and detail-oriented Manager – Payment Routing & Optimization to join our Payments Operations team. The ideal candidate will be responsible for managing and optimizing transaction routing across multiple payment methods – including Cards and UPI – and across multiple acquiring partners. This role is critical to improving our transaction success rates, reducing costs, and ensuring the highest service levels to our merchants. Key Responsibilities: Routing Strategy &Execution: Develop and implement intelligent routing strategies for Cards, UPI, and other payment instruments across multiple acquiring banks and payment partners. Optimization: Continuously monitor success rates and transaction costs to identify improvement areas and switch routing paths accordingly. Data-Driven Decision Making: Analyze payment flow data, identify trends and performance patterns across different acquirers, and use this insight to drive routing rules and configurations. Acquirer Management: Collaborate closely with acquiring banks and PSPs to understand capabilities, downtime windows, fee structures, and technical updates. Monitoring & Alerts: Monitoring and taking corrective actions as needed Collaboration: Work with Business, product, and operations teams to implement routing logic and get issues resolved quickly Required Skills and Qualifications: 3–6 years of experience in payment routing, payment operations, or payment product management at a payment aggregator, gateway, fintech, or acquiring bank. Strong understanding of how a payment aggregator works – including transaction flow, success rate optimization, UPI and card payment mechanics, and acquirer integrations. Analytical mindset with the ability to interpret data and translate it into actionable insights. Hands-on experience with routing tools, rules engines, or in-house routing logic is a strong plus. Familiarity with UPI PSP/acquirer ecosystem and card network regulations (Visa, MasterCard, RuPay). Excellent communication and stakeholder management skills. Preferred Qualifications: Technical background or experience working with product/engineering teams. Exposure to real-time monitoring tools and dashboards Exposure and understanding of payment system architecture Compensation: Competitive, based on experience Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!