Fictiv
About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. What’s in it for you? Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. What You’ll Be Doing At Fictiv, we’re building a company that is developing an operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India. Your role as GCC-QC Inspector will be to remotely inspect parts provided by our manufacturing partners located in the Americas. At Fictiv, we believe in creating the world’s premier platform for hardware manufacturing, and your dedication to operational excellence will help us make that happen. In this role, you’ll use your excellent attention to detail to inspect and release daily shipments to meet our customer’s delivery and quality expectations. Throughout the day, you’ll focus on job availability and our priorities, to ensure orders are on track to ship on time with zero defects. Areas of Responsibility - Remote inspection Review part photographs, inspection reports(FAIR), and other documentation uploaded by Fictiv’s US manufacturing partners Part release Release all conforming parts by completing transactions in Fictiv’s ERP system, allowing Logistics to release shipping information to the manufacturing partners Reviews and verifies Material Test Certificates (MTCs) and other compliance documents against ASM, ASTM, SAE/AMS, and ISO standards, customer-specified requirements, and contractual specifications before authorising part release. Coordinates between manufacturing partners, customer, and internal teams to resolve non-conformances or clarify requirements before part release. Part rejection Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts Nonconformance reporting Entering nonconformance information into Fictiv’s proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process Supporting Fictiv’s industry-leading on-time, in-full (OTDIF) performance You will play a critical part in maintaining Fictiv’s performance by ensuring parts are released on time, even when manufacturing partners upload the parts within a short time of the shipping cutoff time, and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both! Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity Other tasks assigned by the Quality Manager or Lead A minimum of 5 years manufacturing quality control experience A minimum of 3 years working US business hours Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes Good visual acuity (will be required to pass regular eye examinations) Good English reading and writing skills, cross-culture communication skill Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision Excited about the potential of remote inspection vs. hands-on inspection Passionate about continuously improving and learning We’re actively seeking teammates who: Bring diverse perspectives and experience to our culture and company. Excel at being part of a strong, empathetic team. Thrive in an environment emphasizing respect, honesty, collaboration, and growth. Have an ‘always learning’ mindset that celebrates learning, not just wins. Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.