aaryak
Job Title: Jewellery Consultant / Senior Jewellery Consultant (Diamonds/Lab-Grown Diamonds) Experience Required: 2+ years (in Diamonds / Lab-Grown Diamonds) Employment Type: Full-time Job Summary: We are looking for a knowledgeable and customer-oriented Jewellery Consultant / Senior Jewellery Consultant specializing in diamonds and lab-grown diamonds to join our team. The ideal candidate will have at least 2 years of experience in diamond sales and a strong understanding of diamond quality, certification, and customer engagement. This role offers an exciting opportunity to work with a premium collection of natural and lab-grown diamonds while delivering an exceptional shopping experience. Key Responsibilities: Assist customers in selecting diamonds and lab-grown diamonds , offering expert guidance on cut, clarity, color and carat weight . Educate customers on the differences between natural and lab-grown diamonds , ensuring transparency and trust. Provide personalized consultations and build long-term relationships with clients. Deliver an exceptional customer service experience by understanding client needs, resolving issues promptly, and ensuring satisfaction throughout the buying journey. Achieve and exceed sales targets by employing effective sales strategies. Stay updated on the latest trends, innovations, and certifications in the diamond industry. Handle customer inquiries and concerns with professionalism and expertise. Ensure proper store merchandising and display of diamond jewellery collections. Process transactions accurately using POS and billing systems. Support promotional events, marketing campaigns, and brand initiatives.
2+ years of experience in selling diamonds/lab-grown diamonds in retail or luxury jewellery. Strong understanding of diamond certification (GIA, IGI, etc.), 4Cs of diamonds, and industry trends . Excellent communication and interpersonal skills with a customer-first approach. Proven ability to drive sales and meet targets in a high-value jewellery environment. Familiarity with jewellery retail software, billing systems, and inventory management. Strong networking and relationship-building skills to maintain a loyal customer base. Flexibility to work on weekends and holidays, as per retail schedules.