ServiceNow Developer

Job Title: ServiceNow Developer Location: Experience Required: 2–5 years Job Summary We are seeking a skilled and motivated ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have strong technical expertise in ServiceNow development, a good understanding of ITSM processes, and experience integrating ServiceNow with external systems. Key Responsibilities Design and develop ServiceNow applications and modules including: ITSM (Incident, Problem, Change) ITOM / Discovery (good to have) HRSD / CSM (good to have) SPM/ GRC (good to have) Customize ServiceNow workflows, UI policies, business rules, client scripts, and UI actions Develop and maintain Service Catalog items, record producers, and workflows Implement integrations using REST/SOAP APIs with external systems (e.g., SAP, third-party tools) Work on ServiceNow scripting including: Glide API Script Includes Flow Designer Create and manage update sets, ensure proper deployment across environments Collaborate with stakeholders to gather requirements and translate them into technical solutions Perform unit testing, debugging, and troubleshooting Maintain platform performance, security, and scalability Provide support and enhancements for existing ServiceNow implementations Required Skills & Qualifications Hands-on experience with ServiceNow platform development Strong knowledge of: JavaScript ServiceNow scripting (Business Rules, Client Scripts, Script Includes) Experience with ServiceNow modules such as: ITSM (mandatory) ITOM / HRSD / CSM/ SPM/ GRC (preferred) Experience in integrations using REST/SOAP APIs Familiarity with ServiceNow Flow Designer and IntegrationHub Understanding of Agile/Scrum methodologies Good problem-solving and analytical skills Preferred Qualifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow CIS – Data foundation and CSDM ServiceNow CIS – ITOM/ HRSD/ CSM/ SecOps/ GRC Experience with: ServiceNow FSM / SecOps / GRC (good to have) Performance Analytics and Reporting CMDB and Discovery Exposure to cloud platforms (AWS, Azure) is a plus Soft Skills Strong communication and stakeholder management Ability to work independently and in a team environment Proactive mindset and attention to detail Nice to Have Experience working in offshore/onshore delivery models Exposure to tools like Jira, Azure DevOps, POSTMAN