Happiest Minds
Experience & Qualifications Minimum 8 - 10 years’ experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment. Role Summary: Provide advanced technical support and administration of the core infrastructure systems – Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. Provide input and help to implement/enforce security policies. Ensures antivirus management and security systems are updated and operating properly. Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs. What you will do: Provide advanced technical support and administration of the core infrastructure systems - Vulnerability Assessment, Patch Management for Server and Clients, Intune, SCCM, Windows Update Manager, Windows 11, Defender, Qualys, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. What we would like you to know: Vulnerability Assessment, Patch Management for Server and Clients, Windows Server 2019, 2022, Windows 11, MACOS, Scripting knowledge, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies. ITIL process & standards Knowledge of deployment tools like Windows Update Manager, SCCM, Microsoft Intune, Patch My Pc Group Policies Knowledge of Microsoft server operating systems required. What we would like you to have done: • MCP certified, ITIL certification will be an added advantage The competencies we are we looking for: • Execution • Building Relationships • Innovation • Customer Focus The personal attributes we are looking for: Must be customer service oriented and have good verbal communication skills. Must be able to read, write, speak and understand English.