livinghr
THE ROLE We are seeking a Manager, Accounting Operations to lead our Accounts Receivable and Accounts Payable functions at a pivotal moment in the company's growth. This role owns day-to-day AR and AP operations — including billing, collections, payment processing, corporate credit card administration, and procurement — while partnering closely with the VP Controller on process improvement, systems, and controls. This position will report to the VP, Controller and manage a team of AR and AP specialists, partnering with FP&A, Sales/Revenue Operations, GL accounting, vendors and customers directly. Success in this role looks like: reduced AR risk and improved collections outcomes, a well-controlled and efficient AP and procurement function, successful implementation of supporting systems and processes, and a high-performing, well-managed transactional accounting team.
ACCOUNTS RECEIVABLE • Manage the order entry and billing process, ensuring accurate and timely invoicing • Own the AR aging review and drive resolution of past-due balances • Set collections priorities and strategy — determine which accounts need escalation, payment plans, or credit holds • Investigate and categorize root cause of at-risk balances and report exposure to the senior leadership team • Recommend write-offs and reserve adjustments ACCOUNTS PAYABLE • Own AP processing oversight — exception handling, invoice approvals, and vendor query resolution • Manage vendor relationships and resolve payment disputes • Own payment run planning and disbursement scheduling • Maintain AP aging and open liability reporting • Administer the corporate credit card program — card issuance, spend limits, expense coding/reconciliation, and policy compliance • Own procurement process and systems on behalf of AP; purchasing decisions remain decentralized with the business, but AP owns the P2P workflow, vendor onboarding, and procurement platform administration PROCESS IMPROVEMENT & SYSTEMS • Lead implementation of a procurement tool and process, including P2P workflow, vendor onboarding, and approval routing • Drive continuous improvement of AP processes, including exception handling, invoice workflow, and payment operations efficiency • Evaluate and optimize collections effectiveness, including cash application accuracy, collections workflow, and reporting • Support Salesforce integration on the quote-to-cash side, ensuring order entry and billing data flows cleanly into AR • Lead system evaluation and ensure proper setup and configuration across the AR/AP toolset TEAM LEADERSHIP & DEVELOPMENT • Manage the day-to-day work, quality, and performance of the AR and AP team • Own and maintain AR/AP procedural documentation and controls • Establish a culture of ownership, accountability, and continuous improvement across the transactional accounting function • Serve as the primary point of contact for AR/AP-related audit requests from external auditors WHAT YOU'LL BRING • 7+ years of progressive accounts payable and/or accounts receivable experience, including direct people-management experience • Demonstrated ownership of a collections function or a strong track record leading vendor/AP operations with the ability to build AR expertise on the job • Experience with ERP platforms; hands-on experience with Sage Intacct strongly preferred • Experience leading or supporting procurement or AP automation implementations strongly preferred • Exposure to accounts receivable/collections automation tools (e.g., High Radius) a plus • Experience supporting CRM integrations (e.g., Salesforce) a plus • Strong vendor and customer relationship management skills, with sound judgment on escalation, credit risk, and dispute resolution • Track record of building and documenting scalable processes and controls in a growing organization • Experience in a multi-entity or multi-currency environment a plus • Experience supporting M&A integration accounting/systems workstreams a plus • Strong written and verbal communication skills; able to partner effectively with finance leadership, sales, vendors, and auditors If you are located in one of the following states with wage transparency requirements, you may contact us at hr@livtech.com for the salary range. CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, OR, RI, VT, WA, DC.