t-systemsictindiapvtltd1
CAD Management_Creo Admin
Skills
Job description
Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.
**Key Responsibilities**
**Application Ownership & Governance**
Own the Autodesk application portfolio, including AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D
Define and maintain application roadmaps, upgrade strategies, and lifecycle plans
Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions
**Operations Support**
Ensure high availability, stability, and performance of Autodesk applications
Oversee L2/L3 support, incident management, and root cause analysis
Work with infrastructure, VDI, and EUC teams to resolve performance and compatibility issues
Monitor SLAs, KPIs, and service health metrics
**Vendor & License Management**
Manage Autodesk licensing models, including Named User, Network, and Cloud-based licenses
Ensure license compliance, optimization, and cost control
Coordinate with Autodesk vendors and partners for renewals, audits, and escalations
**Change, Release & Upgrade Management**
Plan and execute version upgrades, patches, and hotfixes
Assess business impact and risks associated with upgrades
Coordinate UAT and rollout across user groups
Ensure minimal business disruption during releases
**Security & Compliance**
Ensure applications comply with IT security, data protection, and audit standards
Manage application access, authentication, and role-based permissions
Support internal and external audits related to software usage and compliance
**Stakeholder Management**
Partner with Engineering, Design, IT Infrastructure, Security, Procurement, and Finance teams
Translate business requirements into application solutions
Provide regular reporting on application health, risks, and improvement plans
**Documentation & Knowledge Management**
Maintain application documentation, SOPs, architecture diagrams, and runbooks
Contribute to knowledge base and training material creation
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