Desktop Support Specialist

Shraddha Institute in Solapur is a leading educational institution committed to providing a nurturing environment for learning and growth. We strive to empower individuals with knowledge and skills that prepare them for success in their academic and professional journeys. Shraddha Institute is seeking a skilled Desktop Support Specialist to join our IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of computer systems and providing technical assistance to end-users. Your responsibilities will include: Installing, configuring, and maintaining desktop hardware and software. Diagnosing and resolving hardware and software issues in a timely manner. Providing technical support to end-users through phone, email, and in-person. Collaborating with other IT team members to implement solutions. Conducting regular system updates and patches. Assisting in the setup and maintenance of IT infrastructure. Requirements We are looking for candidates with the following qualifications and skills: Proven experience as a Desktop Support Specialist or similar role. Strong knowledge of desktop operating systems (Windows, macOS) and office software. Familiarity with computer hardware components and troubleshooting. Excellent problem-solving and communication skills. Ability to work independently and collaboratively in a team. Customer-focused with a commitment to providing high-quality support. Benefits Joining Shraddha Institute as a Desktop Support Specialist comes with a range of benefits, including: Competitive salary based on experience and skills. Opportunities for professional development and training. A supportive and collaborative work environment. Contribution to the technological advancement of an esteemed educational institution.