Senior Business Analyst & Solution Lead – Order to Cash, Global Trade & Service (SAP SD/GTS)

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Purpose:

The Senior Business Analyst & Solution Lead – Order to Cash, Global Trade & Service (SAP SD/GTS) is responsible for global ownership of Order-to-Cash (OTC), Trade Compliance, Logistics Execution, and Service Management business processes. The role serves as a strategic business partner, SAP functional expert, solution architect, and transformation lead, driving business process optimization, SAP solution strategy, governance, and SAP S/4HANA transformation initiatives. The position acts as the bridge between business stakeholders, SAP support partners, implementation providers, and IT leadership to deliver scalable, compliant, and industry-leading solutions. With 12–15 Years SAP Experience as BA ,8+ Years SD/GTS Consulting and experience in Global Sales & Supply Programmes.

Business Process Ownership

Own and lead global business processes across:

Order-to-Cash (OTC)

Opportunity Management

Customer Master Governance

Sales Order Processing

Pricing and Rebates

Available-to-Promise (ATP)

Delivery Processing

Billing and Invoicing

Returns Management

Logistics Execution

Transportation Management

Export Operations

Warehouse Fulfilment

Third-Party Logistics Coordination

Trade Compliance

Export Control

Customs Management

Embargo Screening

Trade Classification and Compliance Governance

Service Operations

Warranty Management

Installed Base

Service Orders

Service Contracts

Field Service Processes

Solution Design & Consulting

Lead global business workshops and requirements gathering.

Develop future-state business process models.

Prepare and review functional specifications.

Design and govern integration requirements.

Review technical designs and solution architecture.

Lead User Acceptance Testing (UAT).

Support deployment planning and hypercare activities.

Govern AMS providers and implementation partners.

SAP S/4HANA Transformation

Support SAP S/4HANA transformation and RISE with SAP initiatives.

Drive fit-to-standard workshops and process transformation.

Lead organizational readiness and deployment planning.

Support business process redesign and adoption of SAP best practices.

Leadership & Governance

Act as Global Process Owner for assigned process domains.

Establish governance frameworks, steering committees, and design authorities.

Drive process standardization, harmonization, KPI improvement, and policy compliance.

Govern solution delivery, testing, deployment, release management, and continuous improvement initiatives.

Vendor & Partner Governance

Manage relationships with AMS providers, SAP partners, system integrators, RISE partners, and third-party vendors.

Conduct design reviews, architecture reviews, SLA management, and performance assessments.

Ensure adherence to solution standards, documentation standards, and change governance processes.

Technical Knowledge, Skills and Abilities:

SAP Functional Expertise

SAP SD

Pricing

Rebates

Contracts

ATP

Billing

Credit Management

Intercompany Processes

SAP GTS

Compliance Management

Customs Management

Risk Assessment

Export Licensing

Additional Preferred Knowledge

SAP CS (Customer Service)

SAP FSM (Field Service Management)

ServiceMax Integration

SAP S/4HANA Capabilities

Advanced ATP

Fiori Sales Applications

Embedded Analytics

International Trade for S/4HANA

Condition Contract Management

Transportation Integration

Technical & Integration Knowledge

EDI

APIs

IDocs

Middleware Technologies

MuleSoft

Shipping Integrations

Carrier Integrations

Trade Compliance Interfaces

Transformation & Methodology Expertise

SAP ECC and SAP S/4HANA

SAP Activate

SAP Signavio

SAP Best Practices

Business Partner Model

Embedded Analytics

Greenfield, Brownfield, and Selective Data Transition approaches

RISE with SAP Programs

Leadership Competencies

Strategic thinking

Executive stakeholder management

Business transformation leadership

Consulting and advisory skills

Vendor governance

Change management

Influencing and negotiation capabilities

Planning and Decision Making:

The role operates with significant autonomy and accountability for:

Defining future-state business process strategies.

Translating business requirements into scalable SAP solutions.

Evaluating solution alternatives and recommending strategic investments.

Prioritizing SAP enhancements and transformation initiatives.

Governing process, configuration, testing, deployment, and release decisions.

Driving technology rationalization and SAP roadmap planning.

Managing vendor performance and solution quality standards.

Impact and Scope:

Global ownership of Order-to-Cash, Trade Compliance, Logistics Execution, and Service processes.

Direct impact on revenue generation, customer fulfillment, regulatory compliance, and service delivery performance.

Influences enterprise-wide SAP strategy and digital transformation programs.

Drives standardization and optimization across global operations.

Responsible for end-to-end solution lifecycle governance from requirements through deployment and continuous improvement.

Plays a key role in SAP ECC and SAP S/4HANA transformation initiatives.

Key Internal and External Relationships:

Internal Relationships

SAP Deliver Manager

Head of CoE

Supply Chain Leadership

Sales Leadership

Customer Service Teams

Logistics & Trade Compliance Teams

Global Business Stakeholders

Enterprise Architecture Teams

SAP Technical Teams

Integration Teams

External Relationships

SAP AMS Providers

SAP Consulting Partners

System Integrators

RISE with SAP Partners

Third-Party Logistics Providers

ServiceMax Partners

Carrier and Shipping Integration Providers

Trade Compliance Solution Providers

External Vendors and Strategic Partner

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.