Pathward, N.A.
We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
The Analyst II, BSA/AML Operations is responsible for conducting investigations of merchant-level transactional activity to identify potential suspicious behavior and financial crime risk within Pathward's acquiring portfolio. This role focuses on executing alert reviews, case investigations, and regulatory filings related to sponsored merchants, payment facilitators, and ISO partners. The Analyst applies risk-based judgment to detect merchant-specific typologies including transaction laundering, merchant misclassification, prohibited merchant activity, chargeback misrepresentation, and factoring and prepares SARs and CTRs in accordance with Pathward procedures and FinCEN requirements. What You Will Do: Investigate alerts and cases generated from transaction monitoring systems related to merchant acquiring activity, applying risk-based judgment to identify potentially suspicious behavior Analyze merchant-level transaction data, including payment flows, authorization patterns, MCC codes, chargeback ratios, refund activity, and settlement behavior to identify anomalies and red flags Identify and investigate merchant acquiring-specific typologies including: Transaction laundering / factoring — merchant processing payments for undisclosed or unrelated businesses Merchant misclassification — incorrect MCC assigned at onboarding or modified to circumvent controls Prohibited / high-risk merchant activity — merchants operating in prohibited categories concealed at underwriting Chargeback misrepresentation — merchant disputes legitimate chargebacks fraudulently; cardholder abuse Load balancing, BIN attacks, velocity attacks — indicative of merchant terminal compromise or coordinated fraud MID-cycling / BIN-hopping — merchants closing and reopening accounts to evade network violations Prepare and file SARs with clear, well-structured narratives, ensuring merchant-specific facts, transaction amounts, and typology indicators are articulated File CTRs accurately and timely in accordance with regulatory standards Review and investigate partner referrals and escalations involving sponsored merchants, sub-merchants, and payment facilitators Document investigative findings clearly and accurately within Actimize case management systems Meet defined SLAs, productivity expectations, and quality standards for the merchant acquiring workstream Escalate high-risk or complex matters to the Manager, including MATCH list entries, card network monitoring program flags, suspected terrorist financing through merchant fronts, and undisclosed sub-program activity Maintain current knowledge of BSA/AML and OFAC regulations, FinCEN guidance, card network rules, and evolving merchant acquiring fraud and money laundering typologies Collaborate with BSA/AML peers, Fraud Operations, and partner oversight teams to ensure comprehensive risk coverage What You Will Need: Bachelor’s degree required (Finance, Criminal Justice, Accounting, Business, or related field) CAMS or equivalent AML certification strongly preferred Advanced certifications (e.g., CFE) a plus 1–3 years of experience in BSA/AML investigations, transaction monitoring, fraud operations, or financial crimes compliance; merchant acquiring or payments experience strongly preferred Knowledge of merchant acquiring risks including transaction laundering, MCC misclassification, chargeback fraud, and prohibited merchant categories Familiarity with Actimize, FCRM, or similar transaction monitoring and case management platforms Strong analytical skills with ability to interpret transaction data, identify patterns, and articulate findings Working knowledge of BSA/AML regulations, SAR/CTR filing requirements, and FinCEN guidance Excellent written communication skills, particularly SAR narrative drafting The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $50,000 – $84,000 The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com Please click here to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/