Capital Market Trade Manager-BPS

Job Responsibilities :

(Must have)

• Identify, Lead & execute projects that harness one or many

solution levers like Process re-engineering, Technology

enabled intervention, Automation etc. focusing on Improving

efficiency, realizing Productivity benefits, per SOW /

Contractual commitments

• Process review, analysis, transformation within the financial

services construct

• Drive continuous improvement initiatives across BPS + IT

operations delivery teams

• Implement Best practices for IT operations to enhance

efficiency and effectiveness, across the SDLC lifecycle

• Develop and manage relevant metrics and KPIs to measure

Delivery excellence with an analytical mindset for measuring

the complex, unknowns etc. of processes

• Collaborate with Global cross-functional, virtual teams to

identify and successfully deliver Continuous improvement,

Automation initiatives

• Effectively project manage a portfolio of Improvement /

Transformation & Change initiatives across various work

streams

• Report on progress and keep Org. Leadership, client

stakeholders etc. closely appraised of progress and delivery

• Support, Drive and improve a Delivery team-wide process

innovation program that can drive the identification and

delivery of operational improvements, especially automation

Criteria : (Must have)

• Must have minimum 12-15 years of experience.
• Graduate or Post Graduate
• Proven experience in Continuous improvement role, preferably within IT operations of a Banking, Fin. Services institution
• Robust understanding of Process excellence frameworks and methodologies like Lean, Six sigma, Lean IT, Business process re-engineering etc.
• Possess strong understanding of various SDLC methodologies including but not limited to – Agile, Scrum, Waterfall, DevOps etc. & Best practices employed within the overall SDLC lifecycle
• Learning agility is a must, with commitment to understand the Business domain, Tech landscape and ability to devise, implement effective solutions, best practices etc. for achieving expected outcomes.