FIS
Associate I, Client Contact
Stellar IT Park, BHA Millenium Road C-25, Sector 62, Tower 1, Noida- 201301, Uttar Pradesh, IndiaPosted today
Skills
client supportprocess improvementdata analysisstandard operating proceduresissue resolutionclient data gatheringescalation managementprocess documentationstakeholder communicationprocess reviewsla managementtrend analysis
Job description
Seeking an Associate I, Client Contact to deliver pre-sales and post-sale support, handling client inquiries and resolving issues efficiently. The role involves following standard procedures, gathering client data, and contributing to process improvements. Ideal for candidates with relevant experience and a proactive approach to client service.