NCR Atleos
Facility Security Manager APAC
Skills
Job description
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Security Officer (Physical Security Operations)
Experience: 8–10 Years
Role Purpose:
The Security Officer is responsible for managing end-to-end physical security operations, including day-to-day security activities, manpower deployment, creation and implementation of SOPs, vendor coordination, monthly billing validation, and management of security automation systems. The role requires strong operational control, process orientation, and coordination with internal and external stakeholders.
Key Responsibilities
- Physical Security Operations
Manage day-to-day physical security operations across assigned sites/facilities.
Ensure protection of employees, visitors, assets, and infrastructure.
Oversee access control, perimeter security, surveillance, and patrolling activities.
Conduct routine inspections, audits, and compliance checks.
- Manpower Management & Deployment
Plan, deploy, and supervise security manpower as per operational and risk requirements.
Prepare duty rosters, shift schedules, relievers, and leave planning.
Monitor guard performance, discipline, and adherence to SOPs.
Address issues related to absenteeism, misconduct, and operational gaps.
- SOP Development & Compliance
- Create, implement, and periodically review security SOPs and post orders, including:
Visitor management
Material movement (inward/outward)
Access control procedures
Emergency response and incident handling
Ensure SOP compliance through training, audits, and mock drills.
Maintain documentation for audits and management review.
- Security Automation & Systems
- Manage and monitor security automation systems such as:
CCTV and Video Management Systems (VMS)
Access Control Systems (ACS)
Alarm and intrusion detection systems
Coordinate with vendors for installation, maintenance, and troubleshooting.
Ensure system uptime, reporting, and basic first-level issue resolution.
- Vendor Management & Monthly Billing
Coordinate with security service providers and related vendors.
Validate monthly security bills, attendance sheets, OT claims, and deployment strength.
Ensure billing accuracy as per contract, SLA, and approved manpower.
Highlight discrepancies and follow up for corrective action.
- Incident Management & Reporting
Respond to security incidents, breaches, thefts, and emergencies.
Conduct preliminary investigations and prepare incident reports with root-cause analysis.
Recommend corrective and preventive measures.
Liaise with local authorities and emergency services when required.
- Reporting & MIS
Prepare daily, weekly, and monthly security reports and MIS.
Track incidents, manpower, audits, automation uptime, and billing data.
Present observations and improvement plans to management.
Key Skills & Competencies
Strong knowledge of physical security operations
Experience in manpower management and deployment
SOP drafting and process implementation skills
Working knowledge of CCTV, ACS, VMS, and security automation
Vendor coordination and billing validation experience
Good communication, leadership, and reporting skills
Proficiency in MS Word, Excel, and basic reporting tools
Qualification
Graduate in any discipline (preferred)
Defense, paramilitary, or professional security background is an advantage
Relevant security or safety certifications are an added advantage
Experience Requirement
Minimum 8–10 years of relevant experience in physical security operations
Experience in corporate offices, factories, pharma, IT parks, or large facilities preferred
Exposure to multi-site operations and security automation is highly desirable
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.