Project Manager

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 200 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

Responsible for transitioning customers into managed services

Ensure accurate contract information is input in to the ServiceNow platform including non-MS MRC Contracts

Co-ordinate transition activities with end customer

Co-ordinate order fulfillment for hardware appliances

Communicate service transition milestones to CEM and Towers

Forecast and plan transition activity using pipeline information, renewal dashboard and PMO activity

Co-ordinate contract cancellation activities

Notify Go-live and billing start dates

Ability to create Reports, Presentations, documents, use tools and software to manage ss to project data, project finance

In addition to the above the candidate should have been involved in the following during the life cycle of the project

Regularly interact with the onsite/offshore team/client

Coordinate status updates in daily/weekly conference calls

Maintain cordial relationship with onsite team/client

What will you bring to the table?

Bachelor's degree in a related field

5+ years of experience in supporting project management activities for telecom projects

Ability to work and effectively lead a fast-paced, cross-functional, global and hybrid work environment

Experience in performing project management activities from offshore that includes/ support project initiation, cost management, communication, preparing status, quality management/ monitoring, resource management, risk management, etc.

Experience in project management tool such as Visio, Microsoft Project Planning, JIRA, etc.

Good understanding of Waterfall, Agile, etc.

Benefits at Anovia

Comprehensive Health Insurance policy

Employee Wellness Program with focus on mental health

Robust reward and recognition programs

Company incentive programs offered

Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off

Ample growth and learning opportunities

Remote work opportunities

Focus on work/life balance

Immigration Program supporting immigration to Canada for eligible employees

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Anovia is an equal opportunity employer.