Technical Architect

Overview ROLE : We are looking for a Technical Architect with deep telecom domain expertise to design end-to-end technical solutions for large-scale transformation engagements. The role sits at delivery architecture — translating client business and network requirements into scalable, secure, and cost-effective technical designs across OSS/BSS, network functions, cloud, and integration landscapes. You will work closely with Presales, Delivery, and Client Engineering teams to shape winning proposals and ensure architectural integrity through execution. Responsibilities CORE RESPONSIBILITIES • Own end-to-end technical architecture across core, AI/ML platform, data infrastructure, APIs, and integration layers. • Translate product requirements (PRDs) into detailed technical designs, system diagrams, & engineering specifications. • Make authoritative technology choices: frameworks, cloud providers, data stores, AI/LLM orchestration tooling with clear rationale. • Define and enforce engineering standards: coding guidelines, security posture, performance SLOs, and CI/CD practices. • Lead, mentor, and grow a team of Forward Deployment Engineers - conduct architecture and code reviews. • Identify and mitigate technical risks early; build resilience and observability into every product layer. • Collaborate with Product Architect on feasibility, trade-off analysis, and build-vs-buy decisions. • Drive prototype-to-production engineering excellence; own technical debt strategy and platform evolution roadmap. Architecture & Solution Design Define end-to-end technical architecture for telecom OSS/BSS, network automation, and digital platform engagements, covering application, integration, data, and infrastructure layers. Translate client RFPs/RFIs and business requirements into technical solution blueprints, high-level and low-level designs, and architecture decision records. Architect solutions spanning 4G/5G core, SD-WAN, NFV/SDN, network orchestration, fiber/access networks, and cloud-native telecom platforms. Delivery Governance Provide architectural oversight through the delivery lifecycle, ensuring build teams adhere to approved designs and non-functional requirements (scalability, security, resilience, performance). Conduct design reviews, technical risk assessments, and drive remediation of architecture gaps during execution. Mentor solution/technical leads and engineering teams on architectural best practices and emerging telecom technology trends. Technology & Innovation Evaluate and recommend emerging technologies — including cloud-native network functions, AI/agentic automation, and observability platforms — for applicability to client engagements. Contribute to reusable architecture assets, reference frameworks, and accelerators for the telecom practice. MUST-HAVE SKILLS & EXPERIENCE • Strong product engineering experience in one of the platforms: ServiceNow, Salesforce, Netcracker, Amdocs, Ericson. • Expert-level software engineering in Python, Go, or Java with strong polyglot instincts across the stack. • Deep experience designing distributed systems, microservices, and event-driven architectures at scale. • Hands-on AI/ML platform engineering: LLM integration, vector databases, RAG pipelines, model serving (vLLM, Ollama, TensorRT-LLM, Triton, etc.). • Cloud-native expertise across AWS / Azure / GCP: Kubernetes, Terraform, observability stacks, and FinOps. • Strong data engineering background: streaming (Kafka/Flink), warehousing (Snowflake/BigQuery), and lineage tooling. • Security-first mindset: zero-trust networking, secrets management, vulnerability remediation at the infra layer. MINDSET & BEHAVIOURS • Pragmatic visionary - balances architectural elegance with delivery speed and operational reality. Requirements MUST-HAVE SKILLS & EXPERIENCE • Strong product engineering experience in one of the platforms: ServiceNow, Salesforce, Netcracker, Amdocs, Ericson. • Expert-level software engineering in Python, Go, or Java with strong polyglot instincts across the stack. • Deep experience designing distributed systems, microservices, and event-driven architectures at scale. • Cloud-native expertise across AWS / Azure / GCP: Kubernetes, Terraform, observability stacks, and FinOps. • Security-first mindset: zero-trust networking, secrets management, vulnerability remediation at the infra layer. 10–15 years of overall IT experience with a strong track record in solution/technical architecture roles within the telecom industry. Hands-on exposure to telecom domains such as OSS/BSS (order management, service assurance, billing/mediation), network functions virtualization (NFV/SDN), 4G/5G core, or SD-WAN. Strong understanding of enterprise and cloud architecture patterns (AWS/Azure/GCP), microservices, API-led integration, and containerization (Kubernetes/Docker). Working knowledge of TM Forum frameworks (ODA, eTOM, SID, Open APIs) is highly desirable. Familiarity with automation and AI/ML-driven network operations (AIOps, agentic AI for network/service assurance) is a strong plus. Excellent stakeholder management and communication skills, with experience presenting to senior client technology leadership. PREFERRED QUALIFICATIONS • B.S. / M.S. in Computer Science, Systems Engineering, or related field. • Published architecture patterns, open-source contributions, or conference talks in AI/infra domain. • Experience as a technical lead in a telecom, network automation, or enterprise SaaS environment.