Fictiv
About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. What’s in it for you? Opportunity To Unlock Your Creativity Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals. Opportunity To Grow Your Career There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion. Impact of the role Responsible for managing end-to-end Accounts Receivable and operations including invoicing, cash application, collections, reconciliation, dispute management, and customer account maintenance while ensuring accuracy, timely processing, and compliance with company policies. Areas of Responsibility • Process and validate customer invoices in ERP systems. • Manage end-to-end activities from customer onboarding to cash collection. • Perform collections follow-ups on overdue invoices. • Resolve customer billing disputes and payment discrepancies. • Monitor AR aging and reduce overdue balances. • Coordinate with Sales, Operations, and customers for issue resolution. • Maintain customer account reconciliations and statements. • Handle unapplied cash and ensure timely application. • Support month-end closing activities and reporting. • Maintain accurate records and trackers for AR operations. • Ensure compliance with company policies and SLA timelines Desired Traits, Qualifications, Education & Experience Equivalency • Collections management • Invoice processing • Strong understanding of AR processes • Reconciliation skills • Customer communication • Problem-solving and analytical skills We’re actively seeking teammates who: Bring diverse perspectives and experience to our culture and company. Excel at being part of a strong, empathetic team. Thrive in an environment emphasizing respect, honesty, collaboration, and growth. Have an ‘always learning’ mindset that celebrates learning, not just wins. Help us continue to build a world-class organization that values the contributions of all of our teammates We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.