Manager- Healthcare Compliance & IT Operations

Responsibilities: • Lead / Manage Compliance Program Implementation in conjunction with Operations and other Functional Leads • Developing and monitoring key compliance risk indicators • Supervising Information System policy compliance, SOC, vulnerability assessment, vendor management and regulatory compliance • Managing operations compliance team, controls definition, implementation and periodic evaluation of design and operating effectiveness • Steering roll-out of audit frameworks (ops. compliance, delivery excellence) for internal and customer engagements. • Driving business process improvement projects; developing audit budget and undertaking resource planning. • Ensuring adequate Data Security controls within process, prevention of data leakage with increasing digitization • Directing monthly, quarterly & annual audits; guiding assigned auditors for ensuring adherence to established system controls • Partnering with external audit firms for control requirement and audit plan finalization • Delivering successful audits and re-certification results • Identifying the information security needs and risk assessment before projects go-live • Administering overall security deliverables, ensuring SLA compliances are met by vendors and providing good levels of services for all clients. • Liaising with service delivery and external auditors for observations/non-conformity closure within agreed timeline. • Managing client directed and statutory compliance guidelines as may be specified from time to time. • Advising the teams to identify root causes and implementing solutions to close the gaps • Managing awareness amongst employee base relating to compliance requirements and policies as applicable. Training Operations Team as per requirements. • Should be responsible for the front-end discussions relating to compliance and regulatory issues Requirements Skills and Requirements: • Bachelors, Masters or Diploma in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, Cybersecurity or other related fields • In-depth and hands-on experience of the following compliance requirements: PCI QMS, SOC, HIPAA, Audits, ISMS and ISO • 6+ years of experience in IT/IS Security Compliances/Consulting • 2+ years working in highly regulated industries (e.g. financial services, healthcare, and energy, telecommunications), including direct work experience with global audit and compliance frameworks • Must have good presentation skills with the ability to prepare reports and presentations • Attention to detail and hands on with execution • Sound technical writing, documentation, and communication skills are required • Functional awareness of both information system platforms with a strong IT technical understanding and aptitude for analytical problem-solving. • Agile mind, able to “see” the complexities of procedures and regulations • Excellent interpersonal skills and professional demeanor • Certified compliance professionals is a plus Industry Preference – BPO/ITES, preferably exposed to a healthcare process