boschgroup
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Roles & Responsibilities: Be part of the Bosch Digital Public Cloud Services team to deliver platform operations and service delivery tasks Handle incidents and service requests related to public cloud platforms (Azure/AWS/GCP) Handle IT Service Provider (ITSP) requests efficiently within defined SLAs Perform annual metadata reviews Provision, manage, and govern cloud subscriptions, accounts, and projects across platforms Perform lifecycle management, including creation, modification, deletion, and decommissioning of cloud resources Process and manage expiry date extensions for subscriptions, accounts, and projects Prepare and deliver monthly reporting of service delivery KPIs Generate monthly internal charging data for public cloud workloads Support cloud cost optimization and security initiatives Coordinate with cloud vendors and internal stakeholders for issue resolution and escalations Execute platform-specific operational reviews and governance tasks (Azure, AWS, GCP) Educational qualification: Bachelor of Engineering in Computer Science Experience: 2 - 3 years of experience in public cloud Mandatory/requires Skills: Strong knowledge of ITIL processes and experience with ticketing & vendor case handling Solid fundamentals in IT Infrastructure Good understanding of cloud cost optimization and security Strong troubleshooting and problem-solving skills Excellent communication skills and a team-oriented mindset Structured and disciplined working approach Preferred Skills: Public Cloud Certifications (Azure / AWS / GCP)