Interventionist

Company Summary Learning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service. Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don’t have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee. At Learning Network, you’ll be a part of something special. You’ll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You’ll achieve your goals and play nicely in the sandbox with others while doing it. We don’t do drama, and neither should you. Working at Learning Network isn’t for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it’s an incredibly rewarding experience. Impact & Why This Matters In a world where too many students feel unseen, disconnected, or left behind—whether due to distance, circumstance, or doubt—you will be their consistent champion. Every proactive outreach, personalized video feedback, and timely intervention has the power to restore belief, spark 'I can do this' moments, accelerate mastery, and set a young person on a trajectory toward post-high school success, meaningful careers, and purposeful lives—whether through college, skilled trades, certifications, apprenticeships, entrepreneurship, or other paths that align with their unique strengths and dreams. This isn’t routine teaching. It's legacy-building in the digital age: redefining what’s possible in education by delivering white-glove, heart-centered support that reaches students anywhere and empowers them to own their futures—one empowered learner at a time. Purpose You will be the daily force that ignites curiosity, rebuilds confidence, and unlocks lifelong potential in every student. You will find ways to open doors for students. You will champion personalized success through relentless engagement, clear guidance, and unwavering belief—delivering transformative, white-glove service that changes trajectories for students and families alike. Role Overview This is a deeply student-facing, relationship-driven role where your impact hinges on daily human connection. You'll reach out consistently via phone, text, chat, Zoom, and email while guiding learners through a powerful, structured curriculum. Your success is measured in both key performance indicators like engagement rates and on-pace progress and in lives changed: students who re-engage after setbacks, gain confidence through meaningful feedback, stay on pace toward graduation, and emerge more resilient and capable. It demands extreme ownership, lightning responsiveness, and joyful persistence because when you show up fully, students feel seen, valued, and unstoppable. Core Responsibilities Build unbreakable daily connections that keep students motivated, seen, and soaring, turning potential drop-offs into breakthroughs through caring, proactive outreach. Guide learners through the curriculum with clarity and passion, reinforcing key concepts and helping them master material. Monitor engagement and progress with eagle-eyed attention; spot struggling or disengaged students early and launch timely, personalized interventions that reignite momentum. Deliver timely grading and powerful, meaningful feedback that reinforces learning,  celebrates growth, builds self-efficacy, and equips students to conquer challenges with confidence. Essential Duties Serve students, families, and colleagues with genuine professionalism, integrity, humility, and a white-glove mindset that makes every interaction feel personal and uplifting. Own daily monitoring of student engagement and academic progress; act swiftly and thoughtfully when support is needed most. Foster genuine relationships through consistent, reliable, multi-channel communication that makes students and families feel supported all day, every school day. Empower mastery of course material by guiding students with clarity, varied explanations, and encouragement that sparks deeper understanding. Provide prompt, high-quality grading and feedback that inspires forward movement and long-term growth. Keep precise, actionable records of progress and interventions to ensure nothing falls through the cracks. Collaborate enthusiastically with peers and leaders to amplify student success across the team. Engage fully in professional development, meetings, and training to continuously elevate your impact. Teach faithfully within the assigned curriculum, pacing, and resources only, channeling your creativity into masterful delivery rather than any creation from scratch or use of outside materials. Lead live sessions when called upon, bringing energy and connection using only provided  content. Support proctoring during testing windows, including occasional travel, to ensure fair and secure assessments. Embrace other duties as needed to advance our mission. Work Schedule and Availability Work a fixed schedule: 8:30 a.m.–5:30 p.m. Mountain Time (Denver), year-round, auto-adjusting for daylight saving time. Work full time in this exempt role, requiring at least 40 hours per week with uninterrupted focus during scheduled hours. Remain actively available and immediately responsive throughout the workday via phone, chat, Zoom, email, and internal systems so students, parents, and colleagues can reach you in real time. Avoid all concurrent work during scheduled hours and maintain full professional focus; ensure any outside employment does not interfere with performance and is approved in writing in advance. Maintain a private, professional, distraction-free remote workspace with reliable high-speed internet that supports video and required tools. Maintain consistent daily availability; absences exceeding two consecutive instructional days materially disrupt student support, engagement, and progress monitoring and generally cannot be accommodated during the instructional term. This Role Is Your Calling If: You wake up energized by the chance to be a consistent, believing adult in a student's life—especially when the world feels overwhelming. You thrive on forging real relationships that spark "aha" moments, rebuild confidence, and drive lasting growth. You're wired for excellence: self-driven, ultra-responsive, and proud to own every student's progress as if it were your own family member. You see online education as a superpower—reaching underserved students anywhere, personalizing at scale, and redefining access to transformative learning. You embrace clear structure, metrics, and accountability because they fuel your ability to deliver extraordinary results. This Role May Not Align If: You seek high flexibility in your schedule or a self-paced workday. You prefer minimal direct interaction with students or parents. You dislike proactive outreach such as phone calls or frequent messaging. You expect primarily asynchronous teaching with limited real-time engagement. You struggle with tight responsiveness, follow-through, or time management under metrics. You want to balance this position with another job. You resist oversight, performance tracking, or structured expectations. Knowledge, Skills, and Abilities Strong interpersonal skills to communicate clearly, empathetically, and professionally. Ability to build rapport, gain commitment, and explain concepts using varied methods. Extreme ownership of outcomes with high self-motivation, discipline, and accountability to exceed expectations. Proven content knowledge and prior educational success with students from a variety of backgrounds.  Strong organizational skills, time management, attention to detail, and the ability to handle competing priorities. Independent work capability paired with effective remote team collaboration. Proficiency with Mac OS, Google Workspace, learning management systems, and task tools (e.g., Asana); quick adaptation to new technologies. Willingness and ability to travel to assigned testing locations for proctoring.