Specialist Manager - Internal Communications - Growth & Purpose - Hyderabad

Deloitte US-India Communications – Specialist Manager

Enterprise Solutions Communications

Are you energized by the power of storytelling and eager to shape the conversation within a dynamic organization? As an internal communications professional, you’ll play a pivotal role in crafting innovative strategies that engage employees across a variety of channels. Your work will ensure vital messages land with impact, foster collaboration, and strengthen our company culture. The ideal candidate brings experience combining creativity with strategic execution, measuring success through thoughtful analytics while continuously elevating an organization's internal voice.

The work you’ll do

Serve as a strategic communications partner to business leaders, SMEs, and stakeholders around elevating awareness of Deloitte’s offerings and services throughout the networks

Participate in planning sessions for marketing campaigns to inform internal comms approach and advise leadership accordingly

Collaborate with communications professionals and business stakeholders to identify target internal Deloitte audiences, key messages, calls to action and align on content to be shared with practitioners

Oversee the development of communications cascade materials including newsletter copy, leader emails/messages, talking points for practice meetings, copy for intranet pages, etc.

Liaise with Platforms & Channels team to coordinate publishing of messages on key platforms, gather metrics and report on insights and performance results.

Manage email communication distribution lists, including adding and removing practitioners from lists as needed

Mentor and develop communications talent that fosters innovation and continuous growth within the team.

Report on success of internal communications to leadership, leveraging approved reporting tools (e.g. Poppulo) and measurement teams.

Maintain editorial calendar across internal communications team

Establish and champion measurement frameworks and collaboration standards for continuous improvement.

Experiment with innovative tools, in collaboration with the Comms COE, and apply them to internal communications use cases (e.g. AI tools)

Qualifications required

Communications professional with a minimum of 10+ years relevant experience

Graduate or post-graduate degree, preferably in Communications, Marketing, Advertising, Public Relations, Journalism, and/or Business is required

Proven success in developing and executing internal communications strategies/plans for a large business, and preferably in global organizations

Solid organizational and project management skills with the ability to prioritize and manage expectations across multiple complex projects/priorities

Strong executive presence and comfort working with and advising senior management

Analytical mindset, with ability to interpret data into meaningful insights and strategies

Detail-oriented with fantastic follow-through skills

Excellent verbal and written communication skills, including effective storytelling and presentation skills

Ability to work in a matrixed organization with a cross-functional, virtual team; experience in large corporate settings and/or professional services a plus

Flexibility and ability to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguity

Proficient in MS Office suite—including Teams, Word, Excel, PowerPoint, and One Drive; knowledge of the latest internal communications measurement platforms a plus

Work location: Hyderabad / Bengaluru

Work timings: 11 AM to 8 PM IST

The team:

The USI Internal Communications team provides strategic communications that build the Deloitte brand, strengthen our reputation, and drive business performance. This is a team of trusted advisors that delivers experienced counsel and superior results to the Deloitte U.S. Firms. Specifically, we seek to link internal communications to business objectives and deliver "quality" over "quantity." With a focus on measurable results, we strive to identify and manage opportunities that will deliver the highest impact for our clients. The Internal Communications Team provides strategic counsel to its clients, developing appropriate communication ideas and programs to further leadership and organizational goals.

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