Associate Project Manager (Must have experience in the delivery of strategy and transformation projects)

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE As an Associate Project Manager, your primary responsibility will be to drive projects that make travel easy and safe for our customers at every step of the way, while also promoting sustainability and cultural diversity. This role thrives in a fast-paced, dynamic, and agile environment that spans the globe and welcomes cultural differences. To succeed in this role, you should have a results-oriented approach and ability to motivate team members, appreciate different perspectives, and be capable of managing projects across different locations. Additionally, you should be proficient in stakeholder engagement, scheduling, quality assurance, and people relations, and be committed to creating sustainable value for our customers and the environment. KEY RESPONSIBILITIES This role offers a range of responsibilities and possibilities: • Managing projects - Project size will vary in scope and complexity. You manage the project throughout its life cycle - from inception through project closure. You manage change, mitigate risks, and deliver results to stakeholders and customers alike. • Working with project teams - Every project is completed through a team effort, working together with a diverse group of passionate professionals. As the Project Manager, you will regularly track project activities against planned schedules and take corrective action in case of any deviations. You will also communicate regularly and frequently with team members, management, stakeholders, and customers to ensure a continuous understanding and alignment on project progress. • Working with customers - As a Project Manager, you are committed to delivering excellent customer service. You proactively work with the customer and their teams to ensure that each project goal and objective is met with satisfaction, and that their needs and expectations are consistently exceeded. • Project Management administration - In addition to managing the project itself, you will also be responsible for project documentation. This includes developing communication strategy plans, designing resource and project plans, providing status reports, submitting and tracking change requests, tracking risks and issues, providing variance reports, and submitting Steering Committee reports and lessons learned. Your ability to write clearly and accurately is crucial to the success of the project. • Sustainability- As a Project Manager, it's crucial to incorporate sustainability into the role. This involves considering the long-term impacts of project outcomes during planning, and promoting sustainable behaviours among project teams by setting goals and metrics. By taking a sustainability-focused approach, you can help to ensure that the project delivers sustainable outcomes that benefit both the organization and the environment. • Project Manager is required to collaborate and manage all customer facing projects on the SITA Project Management Tool. You are responsible to provide consistent and accurate project information, documents, and reports in compliance with established governance to meet SITA’s corporate and delivery performance objective. • Project Managers are required to drive the profitability of their projects and to work with the Project Financial Controller to manage the project P&L in accordance with the Business Case. Qualifications EXPERIENCE • To be successful in this role, you should have a proven track record of managing multiple projects of varying sizes, budgets, and deliverables within a commercial environment. Additionally, you should have experience working with executives and senior management. • Ideally, you will also have experience working with IT solutions in the travel and transportation industry. • Minimum of 5-7 years of experience in project management • Please note: We are not looking for candidates with a Technical Project Manager background. • Candidates with a consulting/consultancy background are preferred. The ideal candidate should have experience or exposure to delivering strategy and transformation projects in complex environments. • Candidates with Agile/Scrum experience are preferred PROFESSION COMPETENCIES Change control Client Relationship management Communicating for impact Cross-team integration Empowerment Leadership Managing Risk Products and Services Program management Project completion and integration Project planning and control Project scope management Quality Management Resource Management Stakeholder management CORE COMPETENCIES Adhering to Principles & Values Communication Creating & Innovating Customer Focus Impact & Influence Leading Execution Results Orientation Teamwork EDUCATION & QUALIFICATIONS • University degree or equivalent • Formal project management training and certification - PMP certified preferred • Scrum master preferred WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.