Lead - BD & Facilities

About Swiggy Instamart :

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

We are seeking an experienced and results-driven Lead - Facilities to join our organization in Goa, India. In this pivotal leadership role, you will oversee all aspects of facility operations, ensuring a safe, efficient, and well-maintained work environment. You will lead a team of facility professionals and contractors while managing budgets, implementing strategic initiatives, and maintaining compliance with all regulatory standards. The ideal candidate will demonstrate strong organizational skills, decisive leadership, and a commitment to operational excellence.

Oversee daily facility operations, maintenance activities, and general upkeep of all company properties and infrastructure

Lead, mentor, and manage facility staff and external contractors, fostering a culture of accountability and continuous improvement

Develop, implement, and enforce facility policies, procedures, and safety protocols to ensure compliance with local and national regulations

Manage facility budgets, analyze expenditures, and identify cost-saving opportunities without compromising quality or safety standards

Plan and coordinate preventive and corrective maintenance programs to minimize downtime and extend asset life

Establish and maintain strong relationships with vendors, service providers, and contractors to ensure quality service delivery

Conduct regular facility inspections and assessments to identify potential risks, inefficiencies, or areas requiring improvement

Develop and execute facility improvement projects, including upgrades, renovations, and infrastructure enhancements

Monitor and analyze facility performance metrics, including energy consumption, maintenance costs, and operational efficiency

Prepare comprehensive reports on facility status, maintenance activities, and budget performance for senior management

Lead emergency response protocols and ensure business continuity during critical situations

Stay current with industry best practices and emerging facility management trends

Minimum 7-10 years of progressive experience in facility management or related operations leadership role

Proven expertise in managing multi-building or large-scale facility operations

Strong knowledge of facility maintenance systems, building infrastructure, and mechanical/electrical systems

Demonstrated proficiency in budget management, financial planning, and cost control

Experience with Computerized Maintenance Management Systems (CMMS) or similar facility management software

Solid understanding of safety regulations, compliance standards, and occupational health requirements

Excellent leadership and team management skills with the ability to motivate and develop staff

Strong project management capabilities with experience overseeing facility improvement initiatives

Proficiency in vendor management and contract negotiation

Exceptional organizational and time management skills

Advanced problem-solving and analytical abilities

Outstanding communication and interpersonal skills, both written and verbal

Familiarity with energy management and sustainability practices (preferred)

Experience in managing facilities in tropical or challenging climate conditions (preferred)

Knowledge of emergency preparedness and business continuity planning (preferred)

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Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.