Services Support Associate II, Vendor Payment Solution, Hyderabad

The Services Support Associate, supports invoice processing and administrative activities within Deloitte’s Administrative Business Center. This role works in a service center environment and provides support to Partners, Principals, Managing Directors, Senior Managers, and Managers. The position requires advanced Microsoft Office capabilities, knowledge of Deloitte applications, and the ability to deliver accurate work in a fast-paced environment.

Work you'll do

As a Services Support Associate II on the Workplace Experience – Administrative Business Center (ABC) team, you will be responsible for…

Produce quality work in a fast-paced environment, meeting deadlines as well as client expectations for quality and accuracy

Work independently to assess project requirements, communicate with customers on questions or issues, and document project activities in the workflow management system

Maintain Deloitte brand standards and compose, format, and edit memos, letters, emails, and other client deliverables

Provide time and expense support, process requests for payment using the Payables Tool, and provide support using Swift, including invoicing, reporting, and project administration

Coordinate with national and local teams, conduct research using Internet and intranet resources, build relationships with customers, and create or administer SharePoint sites

The team

Workplace Experience – Administrative Business Center (ABC)

Location: Hyderabad

Shift Timings: 5:30 AM to 2:30 PM; 2 PM to 11 PM; 6 PM to 3 AM; 9 PM to 6 AM

Required:

Bachelor’s degree in any subject and 2-3 years of administrative experience in a large corporate environment

Advanced knowledge of Microsoft Office

Advanced skills in Microsoft Word and Microsoft Excel; basic skills in Microsoft PowerPoint

Experience using software such as Outlook in completion of work

Preferred:

Experience supporting invoice processing, requests for payment, and payables activities

Experience using Deloitte applications such as Payables, Time & Expense, Swift, and SAP

Experience communicating with stakeholders at multiple levels of the organization

Experience working in a virtual teaming environment