Deloitte USI
Products Operations Support – Associate II - Hyderabad
Skills
Job description
Products Operations Support – Associate II - Hyderabad
Business Unit
GFS-GPO
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work You’ll Do
Product Analysis and Requirements
Support working sessions with stakeholders and SMEs to understand business needs, pain points, processes, controls, and desired outcomes.
Support backlog refinement, prioritization analysis, story readiness, and backlog hygiene.
Product Operations and Insights
Maintain product documentation, inventory attributes, roadmap/backlog data, governance materials, release information, and product health metrics in accordance with Product Operations standards.
Prepare portfolio/domain reporting and analyze adoption, usage, service performance, customer feedback, controls, and value measures to identify trends and improvement opportunities.
Support intake and triage, dependency tracking, governance cadence, and documentation consistency across products.
Stakeholder Coordination
Coordinate across product leaders, business SMEs, operations, controls, technology, and project teams to keep requirements, decisions, actions, and dependencies transparent.
Communicate clearly with both business and technical audiences and escalate ambiguity, conflicting requirements, or unresolved decisions to the Domain Lead.
Qualifications
Bachelor's Degree required
1-3 years of experience in product analysis, business analysis, finance operations, process improvement, technology-enabled transformation, or related roles
Experience with Microsoft Office packages are essential
Excellent knowledge of product / project management strategies, processes, and tools
Strong analytical, problem-solving, organizational, and communication skills
Finance-process knowledge relevant to the assigned domain preferred
Hands-on experience with AI tools in a business setting is a plus
Ability to manage multiple priorities and work effectively across functions
Ability to work effectively across business, product, technology, and delivery teams in a matrixed environment
Location: Hyderabad
Shift Timings: 2:00 p.m. to 11:00 p.m.