Senior QA Engineer

OVERVIEW:- The ideal candidate will demonstrate ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service. DESCRIPTION:- The Senior QA Engineer will oversee the quality assurance team. They will be required to oversee all aspects of software and product testing within the company. This may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports. They will need to complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor. REQUIRED SKILLS:- Management: Initiate and maintain communication with stakeholders and manage expectations. Mentor and lead team members in QA best practices. Ensure overall system reliability, performance and quality. Creates the Test Plan for the software release, defining resources and test suites required for each test cycle, dependencies, risks and the overall strategy for testing complex systems or applications. Operational Collaboration: Work closely with Manager and Product Managers to identify use cases and set appropriate priorities for assigned tasks. Provide testing results and reports to Manager and Product Managers. Ability to work on multiple products or tasks simultaneously as per priority. Coordinate testing with different offices and teams. Support the members of the Solutions and Technology Content/Documentation teams with use case analysis and documentation, investigation and troubleshooting and related tasks. Skillsets and QA Tasks: Strong leadership and task/project ownership. Strong problem solving and analytical skills. Strong Interpersonal skills - proactive communication. Strong time management and organizational skills with the ability to prioritize in a fast-paced environment. Proactive self-starter attitude with desire to own projects. Resourceful with the drive to learn and improve skills. Strong knowledge of software QA methodologies, tools, and processes. Work closely with other QA teams and developers (internal and external) to ensure that all aspects of the system have proper testing coverage. Team player. Strong written and spoken communication skills in English. Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor. Strong knowledge of functional testing. Strong ability to work in an Agile lifecycle. Strong interpersonal skills and ability to establish and maintain good working relationships Strong ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions. Review design specifications to understand the software product's scope, requirements, and functionality. Create, modify and maintain test cases required for all aspects of testing. Conducts testing to ensure that a product is performing according to user requirements and within established guidelines. Monitor, manage and report bugs using bug tracking tools such as JIRA. Ability to monitor logs and understand the issues. Ability to provide appropriate status reports on a daily basis. REQUIRED EXPERIENCE: BS/MS degree in Computer Science, Engineering or a related subject. Experience testing REST APIs using postman. Strong analysis and autonomous problem discovery and solving skills. Experience with JIRA, Confluence and TestRail. Strong knowledge of databases and content management systems.