SITA
Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE The primary purpose of the role is to support the implementation of the supplier quality strategy and ensure operational execution of supplier quality processes within an international team. The role focuses on monitoring supplier performance, resolving quality issues, and supporting continuous improvement activities in alignment with the Supplier Quality Manager. KEY RESPONSIBILITIES Support supplier qualification, onboarding, and periodic reevaluation activities. Monitor supplier quality performance using defined KPIs and report deviations to relevant stakeholders. Prepare and conduct supplier audits and assessments under the guidance of the Supplier Quality Manager. Manage supplier related non-conformances, including containment, root cause analysis, and corrective actions. Apply and document quality tools and methodologies such as 8D, FMEA, SPC, PPAP, and CAPA. Collaborate with Procurement and Product Management to resolve operational quality issues, including across international sites. Support new product introductions (NPI) by coordinating supplier readiness activities and ensuring compliance with quality requirements. Maintain supplier quality documentation, records, and reporting in line with internal and external standards. Contribute to continuous improvement initiatives across the global supply base. Qualifications EXPERIENCE Initial to several years of experience in supplier quality, manufacturing quality, or quality engineering. Basic to solid knowledge of quality standards and management systems (e.g., ISO 9001, 16949, ISO 14000 etc.). Practical experience with common quality tools and structured problem-solving methods. Good communication skills and ability to work effectively in cross-functional and international teams. Willingness to travel occasionally. KNOWLEDGE & SKILLS Structured and analytical working style Problem-solving orientation Collaboration and communication skills Attention to detail Continuous learning mindset Proficiency in English; additional languages (e.g., German, Spanish) are an advantage. EDUCATION & QUALIFICATIONS Bachelor’s degree in engineering, Quality Management, Supply Chain, or a related field. WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.