DevOps Engineer (L2 Support Role)

Overview Job Summary: We are seeking a skilled and proactive Linux System Administrator to join our Telecom Production Support team. The ideal candidate will be responsible for managing and supporting Linux-based production environments, ensuring high availability, performance, and stability of telecom systems. Basic shell scripting knowledge is required to automate routine tasks and improve operational efficiency. Responsibilities Key Responsibilities: • Monitor and maintain Linux servers in a production environment. • Perform daily system health checks, log reviews, and take corrective actions. • Respond to and resolve production incidents and service requests within SLAs. • Collaborate with development, network, and database teams to resolve complex issues. • Maintain system configurations and backups. • Apply patches, updates, and system upgrades as required. • Automate repetitive operational tasks using shell scripting. • Participate in root cause analysis and create incident reports. • Provide on-call support during off-hours on a rotation basis. • Ensure system and data security by implementing best practices. • Support telecom-specific applications (provisioning systems, mediation, billing interfaces, etc.). Requirements Required Skills: • Solid experience in Linux administration (RHEL) • Experience with production support in telecom or similar high-availability environments. • Basic to intermediate knowledge of Shell scripting • Hands-on experience with system monitoring tools • Knowledge of file systems, disk management, and user/group management. • Familiarity with ticketing tools (ServiceNow, Jira, etc.).