Business Development Executive

Key Account Executive – B2B Corporate Gifting About the Role We are looking for a dynamic and relationship-driven Key Account Executive who can manage and grow our existing corporate accounts. This role goes beyond customer service—it requires someone who can build long-term client relationships, ensure flawless project execution, and drive repeat business while delivering an exceptional customer experience. The ideal candidate understands the expectations of B2B clients, thrives in a fast-paced environment, and can seamlessly coordinate with multiple internal teams to ensure every project is delivered successfully. Ideal Candidate Profile Experience 2–5 years of experience in Key Account Management, Client Relationship Management, Customer Success, or B2B Sales. Experience working with corporate clients in industries such as corporate gifting, packaging, printing, branding, events, promotional merchandise, hospitality, manufacturing, or similar sectors. Proven experience handling end-to-end post-sales account management. Demonstrated success in achieving revenue, retention, or account growth targets. Must-Have Skills B2B Account Management Strong understanding of B2B customer expectations and buying behaviour. Experience managing multiple corporate accounts simultaneously. Ability to build long-term relationships with decision-makers and procurement teams. Skilled at handling large-value projects and enterprise clients. Client Relationship Management Excellent relationship-building skills. Ability to earn customer trust and become a reliable business partner. Strong follow-up and account nurturing abilities. Comfortable engaging with CXOs, HR teams, Admin teams, Marketing teams, Procurement, and Purchase Managers. Communication Skills Exceptional verbal and written communication. Professional email etiquette. Strong presentation and negotiation skills. Ability to communicate confidently with both clients and internal teams. Coordination & Project Management Excellent coordination skills across Sales, Procurement, Production, Design, Warehouse, Logistics, and Finance. Ability to manage multiple projects while meeting strict timelines. Strong planning and organizational skills. Proactive in identifying and resolving issues before they impact the client. Customer Experience Customer-first mindset with a focus on delivering premium service. Strong problem-solving and conflict-resolution skills. Ability to handle escalations professionally and maintain positive client relationships. Target & Commercial Orientation The ideal candidate should have a strong commercial mindset and be comfortable working with measurable targets. They should have experience in: Achieving monthly and quarterly revenue targets. Driving repeat business from existing accounts. Growing account value through upselling and cross-selling. Meeting client retention targets. Managing account profitability. Tracking KPIs and delivering consistent performance. Requirements Preferred Industry Experience Candidates from the following industries will have an added advantage: Corporate Gifting Promotional Merchandise Printing & Packaging Branding & Advertising Event Management Luxury Products FMCG Manufacturing Office Supplies Hospitality Employee Engagement Solutions Technical Skills CRM software (Zoho CRM preferred) Microsoft Excel Google Workspace Microsoft PowerPoint Basic reporting and account tracking Personal Attributes We are looking for someone who is: Excellent at building relationships. Highly organized and detail-oriented. Proactive and takes ownership. Calm under pressure. Solution-oriented rather than problem-focused. Confident in handling corporate clients. Positive, energetic, and professional. Able to manage multiple priorities without compromising quality. Passionate about delivering outstanding customer experiences. Success Traits The ideal candidate will: Build strong, long-term relationships with corporate clients. Ensure every project is executed smoothly from order confirmation to successful delivery. Be the single point of contact for assigned accounts. Drive repeat business through exceptional service. Coordinate effectively across departments to meet client expectations. Resolve issues quickly while maintaining client confidence. Consistently achieve assigned revenue and account growth targets. Represent BoxUp's premium brand values in every customer interaction. What Makes an Ideal Candidate for BoxUp? Someone who doesn't just manage accounts, but owns client relationships. They understand that every order is an opportunity to strengthen trust, create memorable experiences, and build long-term partnerships. They are commercially driven, customer-obsessed, highly organized, and committed to delivering the premium service that defines the BoxUp brand. Benefits Health Insurance PF Paid Leaves Competitive salary