Senior Consultant, Patient Services (Strategy and Implementation)

Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. We partner with our clients to help them achieve commercial success across the lifecycle of their products and portfolios. Our project types include new product planning, launch strategy, portfolio planning and disease area strategy. The majority of our work is in specialty therapeutics, with oncology and rare diseases as specific areas of expertise.

We have a unique entrepreneurial culture and invest in building Blue Matter to be one of the the best places to work. We have a strong global presence with offices in the US (San Francisco, New York, and Boston), Europe (London, Zurich, Netherlands), and India.

As a Senior Consultant, Patient Services, Trade & Distribution with Blue Matter, you will join a startup firm with a dynamic and growing team of seasoned consultants, and have the opportunity to help grow and build the company. You will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, and deliver value through providing innovative and actionable solutions to our clients.

Primary Responsibilities

Execute on assigned project tasks

Prepare materials for project meetings

Execute analysis of primary and secondary research efforts

Create and utilize analytical tools to support decision making

Develop materials communicating results of analyses

Identify key insights, recommendations, opportunities, and threats to inform corporate and

commercial strategies

Demonstrate accountability for completion of project responsibilities

Regularly engage senior level clients

Desired Experience and Skills Understanding of the pharmaceutical and biotechnology industries with a focus on market

access related roles (i.e. pricing, contracting, market access analytics, payer mix, provider

mix, channel strategy, specialty pharmacy and IDN dynamics, patient services and patient

access)

Demonstrated ability to integrate business and industry knowledge in developing creative

solutions

Strong analytical and problem-solving skills

Excellent written and oral communication skills

Solid time management skills

Demonstrated ability to work in team environment

Proficiency in PowerPoint and Excel

Specialized Competency Areas: Patient Services, Trade, and Distribution

Patient Services Deep fluency across the hub services ecosystem, including benefits verification, prior

authorization, appeals support, copay assistance, patient assistance programs (PAPs), and

free drug programs

Working knowledge of the hub vendor landscape (e.g., AssistRx, Lash, CareMetx,

TrialCard/Mercalis) with the ability to advise clients on build vs. buy decisions

Experience designing patient services models tailored to therapeutic area dynamics,

including distinct patient journeys across oncology, rare disease, and specialty immunology

Proficiency in adherence and persistence program design, nurse educator and field

reimbursement manager (FRM) models, and patient-reported outcomes integration

Familiarity with digital patient engagement platforms and emerging technology enablers

across the patient journey

Command of operational performance metrics, including time-to-therapy, prior authorization

approval rates, and funnel abandonment rates

Trade Strong channel strategy expertise across the “big three” wholesalers (Cardinal, McKesson,

AmerisourceBergen/Cencora), specialty distributors (ASD, Besse, McKesson Plasma &

Biologics, Cardinal Specialty), and specialty pharmacies (Accredo, CVS Specialty, Optum,

and LDD networks)

Working knowledge of distribution service agreements (DSAs), fee-for-service economics,

inventory management agreements, chargeback processing, and 340B program dynamics

Understanding of pricing strategy intersections with trade, including WAC, ASP, and net price

concepts, gross-to-net bridges, Medicaid best price considerations, and the impact of the

Inflation Reduction Act (IRA) on channel economics

Distribution and Supply Chain Experience with distribution network design, including open, limited, and exclusive

distribution model trade-offs

Knowledge of cold chain and specialty product handling requirements

Familiarity with DSCSA and serialization compliance obligations

Understanding of returns and recalls management processes

Working knowledge of REMS program logistics and operational requirements

For cell and gene therapies, familiarity with apheresis-to-infusion chain of custody

Preferred Qualifications Advanced degree(s) (PhD, MD, MBA, or MS) with 2+ years of consulting experience or Undergrad degree with 3+ years of consulting experience o

3+ years of biopharma industry experience

Compensation: Base salary range: $140,000 - $160,000 depending on experience. Generous

incentive compensation structure.

Benefits Package: 401k - generous employer match with immediate vesting and financial planning resources

Comprehensive medical, dental and vision coverage options effective day 1 of employment

Flexible spending account (FSA) or Health Savings Account (HSA)

Company paid insurances including Short- and Long-Term Disability and Life insurance as

well as additional voluntary options

Paid parental leave for all new parents

Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)

Employee Assistance Program

Generous paid time off including vacation, sick days, floating and company holidays

Blue Matter is an equal opportunity employer and does not discriminate against otherwise qualified

applicants on the basis of race, color, religion, ancestry, age (40 and over), sex (including gender

identity, sexual orientation and pregnancy), national origin, disability, marital status, parental status,

genetic information, political affiliation, protected veteran status, or any other characteristic protected

by law.

Please note: we only email from @bluematterconsulting.com or our JazzHR applicant system. Every open role is listed at bluematterconsulting.applytojob.com, and we never ask for payment, banking details, or equipment purchases.