Imaging Support Engineer

Framestore is an Oscar, Bafta, and Emmy award-winning global creative company working in film, advertising, AR/MR/VR, theme park dark rides, and pre/post visualisation work, among many other creative endeavours. We are looking for a driven problem solver possessing a strong appreciation for team building and communication.

The Imaging Support Engineer will provide technical help, support, and coordinate the operation of the review suites. The role is based in the Mumbai office, supporting the busy VFX suite infrastructure. The successful candidate will be working with global counterparts based in London and Montreal and will need to be highly organised with great communication skills and a can-do attitude.

We are ideally looking for someone with an interest in technology and visual effects. This Imaging Engineer position is a demanding but rewarding role with lots of room for growth and development.

Responsibilities include:

Ensure that Framestore presentation and delivery of digital imagery is consistent across all formats, viewing environments, and geographies.

Liaising and communicating with external service providers

Documenting and escalating imaging and systems issues to the wider team

Imaging of suite-based devices and other workstations

Calibration of TVs and Projectors using established and well documented procedures.

Debugging of suite-based issues to identify the root cause and provide technical summaries

Maintenance of imaging equipment documentation accounting for any changes

Technical feedback and refinement of documentation

Maintenance of on-site spares for the smooth operation of devices under the remit

Performance of daily and pre sessions technical checks where required

Essential Skills

Experience in audio-visual or broadcast technology

Experience with SDI/HDMI infrastructure and routing

Technical fault finding and diagnostic experience of AV equipment.

Ability to document and communicate technical information

Ability to read, understand, and follow technical documentation

Systems Administration experience

Desired skills

Technical familiarity with AVID Media composer, Eizo monitors, Crestron, Extron

Experience in setup, calibration, operation, and maintenance of digital projectors

Functional knowledge of Digital cinema colour spaces (DCI, P3, XYZ)

General understanding of VFX colour pipelines

Linux and Windows platform support

Experience basic storage administration

Experience with Jira, and Confluence tools

Experience with Teradici PCoIP technology

Familiarity with basic network concepts, tools, and debugging

Framestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for a career with us.