Field Operations Manager

The Field Operations Manager provides leadership for the assigned locations in support of dealership services.

Core Duties

Management of a team of dealership services employees across assigned georgraphy.

Planning dealer requests and planning work schedules for the Installers

Monthly audits done by field operations management or regional managers

Daily billing duties

Billing reporting including research and audit all logged information is in compliance for monthly billing

Inventory ordering/ inventory monitoring

Liaison between admin and installer/Payroll/EOD/Warranties/ Pricing

Quality control

End of day reporting

Inputting new hires into our software systems

Assisting in logging warranties and other entries as needed

New Account set up/Hotspot Administration

Other duties as assigned.

Job Requirements

3 years working in dealership or related experience.

3-5 years experience in a people leading role preferred

Excellent communication, interpersonal, analytical and problem-solving skills

Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority

Proficient in Microsoft Office (Word, Excel, Outlook)

Enjoys multitasking and works with a sense of urgency

Able to work under time pressure

Must have a current and valid driver’s license with a clean driving record

Occasional travel required when necessary.

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.