Logistics & Services Associate

APM Terminals

Job Title: Logistics & Service Associate

Job Location: Talegaon, Pune

Position Summary

This position is responsible to deliver on the SCM Strategy in the geographical area covered by Maersk Area office. Deliver according to the financial and operational targets defined by some of the global customers of Maersk.

Job Responsibilities

Build strong and lasting relationship with the with all stakeholders within the customer’s organization.

Ensure all customer issues and queries are attended to on priority with minimal escalations

Establish relationship-based customer service delivery

Work with the team to deliver top quartile results on customer experience and drive owner mindset for Business

Conversion of the customer demand forecast into capacity plan at a plant level

Work with overseas customer offices on shipment prioritization matrices as well as carrier allocation

Collaborating with the customer, their plants as well as other 3PLs (CHAs, transport operators, carriers) to ensure seamless logistics planning

Coordination of Exports and Import processes across transport models - Ocean, Air, LCL - from cargo readiness & booking to BL release stage

Coordination of material/container pick up with the transport provider, CHA for customs clearance, etc.

Coordinate with the in-plant teams (packaging & MHE) to ensure packaging is export-worthy as well as MHE is/are available on time to ensure loading of product into container/outbound vehicle

Preparation of export-related documents such as CI, PL, SI, BL as well as document pouches and pre-alerts to destinations

Obtain exceptional cost approvals from the plant team as may be needed

Maintain DSRs & other reports

Bachelor's degree or equivalent in business or related field

SCM background with proper understanding of international supply chains

Minimum 5 years of work Experience from operational roles in Logistic industry

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .