FIS
Associate II, Client Contact
402, I Park , Plot No. 15, Udyog Vihar, Phase -IV, Gurugram- 122016, Haryāna, India0-2 yrsPosted today
Skills
customer supportproblem troubleshootingcustomer serviceemail supportphone supportinbound inquiry processingescalation managementcrm softwarecontact information managementwritten communicationverbal communicationteamwork
Job description
Seeking an Associate II, Client Contact to provide customer support via phone, email, or instant message. Serve as the primary contact for inbound customer issues and resolve a targeted percentage of inquiries. Ideal for candidates with 0–2 years’ experience and strong customer service skills.