TJX
Staff Engineer - CCRS ServiceNow
Skills
Job description
TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
EBT - CCRS ServiceNow Engineer
Staff Engineer -CCRS
Staff Engineer – Compliance, Corporate Responsibility & Sustainability Team
TJX is a Fortune 100 global retailer with a rapidly growing India technology presence. Our India teams play a critical role in driving global platform engineering, innovation, and delivery excellence across enterprise systems.
The Enterprise Business Technology team delivers global solutions across HCM, Finance, Site Solutions, and CCRS using a mix of ServiceNow, SaaS platforms, and custom-built applications . As we expand in India, this role offers the opportunity to own architecture, influence global strategy, and build scalable platforms used worldwide .
Role Overview
We are hiring a Staff Engineer with deep expertise in ServiceNow and SaaS platforms to lead architecture, design scalable solutions, and drive engineering excellence .
This is a hands-on leadership role requiring both:
Strategic thinking (architecture, standards, platform vision)
Execution depth (solution design, complex build, integration patterns)
You will work closely with global teams across the US, Europe, and APAC.
Key Responsibilities
Architecture & Platform Ownership
Own and evolve end-to-end architecture for ServiceNow and SaaS ecosystem within CCRS
Define and enforce design standards, reusable patterns, and governance models
Ensure solutions align with enterprise architecture, security, and compliance requirements
Drive platform scalability, performance, and long-term maintainability
Hands-on Technical Leadership
Act as primary technical authority for ServiceNow and integrations
Provide deep hands-on support in complex design and troubleshooting scenarios
Mentor engineers and elevate overall technical capability of the India team
Lead architecture reviews, POCs, and technology evaluations
ServiceNow & SaaS Engineering
Design and deliver solutions using: ServiceNow (App Engine, UI Builder, Now Experience, Flow Designer, IntegrationHub, ATF)
Multiple SaaS platforms and custom apps
Drive reuse and standardization across ServiceNow applications
Optimize platform usage to reduce technical debt and operational overhead
Integration Strategy & Execution
Define and implement enterprise integration patterns : REST APIs, event-driven architecture, pub/sub, middleware
Lead integrations across ServiceNow, SaaS platforms, and enterprise systems
Work with tools like Boomi, Kafka, Talend, or similar
DevOps & Delivery Excellence
Drive adoption of CI/CD pipelines, automated testing (ATF), and DevOps practices
Define release management and environment strategies
Ensure high system reliability through monitoring, logging, and observability
Global Collaboration
Partner with global stakeholders and vendors to deliver high-quality solutions at scale
Participate in overlapping time zones to support global programs
Required Qualifications
Bachelor’s Degree or equivalent Engineering skillset / training / work experience in relevant technical domain
5-8 years Engineering experience in relevant technical domain
Deep hands-on experience with: ServiceNow (UI Builder, App Engine Studio, Flow Designer, IntegrationHub, Workspaces)
Strong expertise in multi-SaaS environments and enterprise integrations
Programming expertise in JavaScript (must-have) + Java/Python
Proven experience in: Architecture ownership
Scaling platforms across global teams
Strong understanding of performance, security, and compliance in SaaS platforms
Nice-to-Have
Integration platforms: Boomi, Kafka, Talend, ACE
ServiceNow certifications (CSA, CAD, CIS)
Experience in ESG, sustainability, or regulatory systems
Modern test frameworks (Playwright) and ATF automation
Why This Role Matters
Opportunity to own global platforms from India
High visibility across US and global leadership
Direct impact on enterprise-wide compliance & sustainability initiatives
Strong growth path to Principal / Architect roles
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
Salarpuria Sattva Knowledge City, Inorbit Road
Location:
APAC Home Office Hyderabad IN