Staff Software Engineer- AI

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Job Title: Staff Software Engineer, AI Locations: Bangalore Reports to : Sr. Manager, AI/ML. A quick snapshot… As a Staff Software Engineer, you will be a key contributor to the design, development, and deployment of advanced AI and generative AI-based products. You will drive technical innovation, lead complex projects, and collaborate closely with cross-functional teams to deliver high-quality, scalable, and maintainable solutions. This role requires a strong background in software development, AI/ML techniques, and DevOps practices, along with the ability to mentor junior engineers and contribute to strategic technical decisions.   Why it’s a big deal… This is one of the critical roles in the project, where you will be an expert in product development, a good team player, and will lead and mentor your team members. We believe in using the best tools for the task at hand so the ability and desire to learn new programming languages and technologies is necessary. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. This role determines the root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions. Are you the person we’re looking for? Experience: 8+ years of professional software development experience, including significant experience with AI/ML or GenAI applications. Demonstrated expertise in building scalable, production-grade software solutions. Advanced Software Development: Design, develop, and optimize high-quality code for complex software applications and systems, maintaining high standards of performance, scalability, and maintainability. Drive best practices in code quality, documentation, and test coverage. GenAI Product Development: Lead end-to-end development of generative AI solutions, from data collection and model training to deployment and optimization. Experiment with cutting-edge generative AI techniques to enhance product capabilities and performance. Technical Leadership: Take ownership of architecture and technical decisions for AI/ML projects. Mentor junior engineers, review code for adherence to best practices, and ensure the team follows a high standard of technical excellence. Project Ownership: Lead execution and delivery of features, managing project scope, timelines, and priorities in collaboration with product managers. Proactively identify and mitigate risks to ensure successful, on-time project completion. Architectural Design: Contribute to the architectural design and planning of new features, ensuring solutions are scalable, reliable, and maintainable. Engage in technical reviews with peers and stakeholders, promoting a product suite mindset. Code Review & Best Practices: Conduct rigorous code reviews to ensure adherence to industry best practices in coding standards, maintainability, and performance optimization. Provide feedback that supports team growth and technical improvement. Testing & Quality Assurance: Design and implement robust test suites to ensure code quality and system reliability. Advocate for test automation and the use of CI/CD pipelines to streamline testing processes and maintain service health. Service Health & Reliability: Monitor and maintain the health of deployed services, utilizing telemetry and performance indicators to proactively address potential issues. Perform root cause analysis for incidents and drive preventive measures for improved system reliability. Educational : Bachelor’s degree in computer science, Engineering, or a related technical field; Master’s degree preferred. Here’s what will give you an edge… Technical Expertise: Advanced proficiency in Python, FastAPI, PyTest, Celery, and other Python frameworks. Deep knowledge of software design patterns, object-oriented programming, and concurrency. Cloud & DevOps Proficiency: Extensive experience with cloud technologies (e.g., GCP, AWS, Azure), containerization (e.g., Docker, Kubernetes), and CI/CD practices. Strong understanding of version control systems (e.g., GitHub) and work tracking tools (e.g., JIRA). AI/GenAI Knowledge: Familiarity with GenAI frameworks (e.g., LangChain, LangGraph), MLOps, and AI lifecycle management. Experience with model deployment and monitoring in cloud environments. Preferred Skill sets/Tools: AI & Machine Learning: Hands-on experience with advanced ML algorithms, including generative models, NLP, and transformers. Knowledge of industry-standard AI frameworks (e.g., TensorFlow, PyTorch) and experience with data preprocessing and model evaluation. Data & Analytics Tools: Proficiency with relational and NoSQL databases (e.g., MongoDB, MSSQL, PostgreSQL) and analytics platforms (e.g., BigQuery, Snowflake, Tableau). Experience with messaging systems (e.g., Kafka) is a plus. Testing & Quality: Experience with test automation tools (e.g., PyTest, xUnit) and CI/CD tooling such as Terraform and GitHub Actions. Strong emphasis on building resilient and testable software. Advanced Cloud Knowledge: Proficiency with GCP technologies such as VertexAI, BigQuery, GKE, GCS, and DataFlow, with a focus on deploying AI models at scale.   #LI-UB1 Did we pique your interest?   If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format   We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.  Don’t meet every requirement for the role?   Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.   Additional Information Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. 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